9 general skills or competencies (Job family competencies) for Office Services Assistant I
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
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Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
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Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
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Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
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Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
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Skill definition-Governing and managing data to achieve data governance and data management objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of programs on data controllers to support data protection initiatives.
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Level 2 Behaviors
(Light Experience)
Assists the management in maintaining data integrity through data control processes.
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Level 3 Behaviors
(Moderate Experience)
Extracts and interrogates data sets from multiple platforms to validate data issues.
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Level 4 Behaviors
(Extensive Experience)
Facilitates accurate data reporting to ensure data control on quality and integrity.
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Level 5 Behaviors
(Mastery)
Creates data sampling schemes to manage information resources and control data uncertainties.
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12 soft skills or competencies (core competencies) for Office Services Assistant I
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Discusses our code of ethics and acceptable business practices.
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Level 2 Behaviors
(Light Experience)
Explains how the mission, vision, and objectives of own unit fits within the overall business.
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Level 3 Behaviors
(Moderate Experience)
Maintains a thorough comprehension of our organization, its businesses, products and services.
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Level 4 Behaviors
(Extensive Experience)
Drives complex initiatives by leveraging knowledge of our organization and our employees' capabilities.
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Level 5 Behaviors
(Mastery)
Leads the evaluation and improvement of our organization's performance.
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Skill definition-The ability and process of implementing new ideas and initiatives to improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Communicates financial insights that positively influence the business plan development process.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Champions organizational change and digital transformation to drive higher business performance.
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Summary of Office Services Assistant I skills and competencies
There are 0 hard skills for Office Services Assistant I.
9 general skills for Office Services Assistant I, Computer Literacy, Data Control, Data Entry, etc.
12 soft skills for Office Services Assistant I, Knowledge of Organization, Innovation, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Services Assistant I, he or she needs to be proficient in Knowledge of Organization, be proficient in Innovation, and be proficient in Attention to Detail.