Skills & Competencies for Office Services Professional I

Office Services Professional I job profile

JOB SUMMARY for Office Services Professional I

Performs and oversees various administrative functions and processes and acts as the organization's point person for outside vendors and service providers.

JOB RESPONSIBILITIES for Office Services Professional I

Plans and coordinates office-wide facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Manages or administers accounting processes including budgeting, invoice processing, employee expense reports, reimbursements, petty cash, and time tracking. May support HR activities or initiatives with employee onboarding and interview coordination, and training. Performs company database or system administration tasks, including data input, reporting, user support, and upgrades. Resolves day-to-day problems and coordinates with stakeholders to obtain solutions.

Office Services Professional I SALARY RANGE

BASE 50%
$58,379
TOTAL 50%
$59,520
Job Level
P01
Job Code
OF13000085
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Office Services Professional I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Office Services Professional I skill and competencie below to view definitions.

11 general skills or competencies (Job family competencies) for Office Services Professional I

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Explains the principles and procedures of obtaining enhanced computer literacy.
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Level 2 Behaviors
(Light Experience)
Logs minor adjustments to the system to ensure optimized computer literacy.
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Level 3 Behaviors
(Moderate Experience)
Modifies the background and layout of presentation slides.
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Level 4 Behaviors
(Extensive Experience)
Facilitates computer literacy training to keep staff abreast with the latest technological tools and processes.
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Level 5 Behaviors
(Mastery)
Develops new programming languages to improve the efficiency of hardware and software programs.
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2 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Documents key concepts and components from the data entry manual.
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Level 2 Behaviors
(Light Experience)
Compiles records to accurately enter data on record management systems.
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Level 3 Behaviors
(Moderate Experience)
Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.
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Level 4 Behaviors
(Extensive Experience)
Engages in the development of data entry procedures to drive successful data entry system implementation.
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Level 5 Behaviors
(Mastery)
Develops new processes, methods, and procedures to improve the accuracy of data entry services.
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3 Office Services Professional I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Professional I
Proficiency Level - 4
5 Competency for - Office Services Professional I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Office Services Professional I

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Records all appointments on the calendar to easily track daily activities.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes the accuracy of data and details.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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2 Core Competencies – Followership
Proficiency Level -2
Skill definition-Following and completing tasks that support the mission and goals of our leaders and our organization.
Level 1 Behaviors
(General Familiarity)
Explains the concepts and importance of followership within a hierarchical organization.
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Level 2 Behaviors
(Light Experience)
Follows instructions and establishes processes in daily work.
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Level 3 Behaviors
(Moderate Experience)
Focuses on finding solutions to get things done.
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Level 4 Behaviors
(Extensive Experience)
Evaluates follower performance based on production, efficacy, and advancement.
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Level 5 Behaviors
(Mastery)
Improves future leadership roles that value followership and leverage a team of followers.
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3 Office Services Professional I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Office Services Professional I
Proficiency Level - 4
5 Competency for - Office Services Professional I
Proficiency Level - 5

Summary of Office Services Professional I skills and competencies

There are 0 hard skills for Office Services Professional I.
11 general skills for Office Services Professional I, Computer Literacy, Data Entry, Document Processing, etc.
6 soft skills for Office Services Professional I, Attention to Detail, Followership, Effective Communication, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Office Services Professional I, he or she needs to be skilled in Attention to Detail, be proficient in Followership, and be proficient in Effective Communication.

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