3 general skills or competencies (Job family competencies) for Parking Attendant
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
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Level 5 Behaviors
(Mastery)
Promotes interdepartmental collaboration to achieve service level agreements (SLA).
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Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Supports the execution of hazard isolation SOPs to ensure safe business operations.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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7 soft skills or competencies (core competencies) for Parking Attendant
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Sets up processes to ensure delivery of high-quality work.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Learns how to improve the ability to stay focused.
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Level 2 Behaviors
(Light Experience)
Sets deadlines to stay focused on performing scheduled tasks.
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Level 3 Behaviors
(Moderate Experience)
Updates priorities quickly according to changing requirements.
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Level 4 Behaviors
(Extensive Experience)
Reduces unnecessary events to keep focus.
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Level 5 Behaviors
(Mastery)
Establishes best practices and techniques to increase the attention span of employees.
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Summary of Parking Attendant skills and competencies
There are 0 hard skills for Parking Attendant.
3 general skills for Parking Attendant, Customer Satisfaction, Safety Policies and Procedures, Facilities Management.
7 soft skills for Parking Attendant, Attention to Detail, Maintaining Focus, Honesty And Integrity, etc.
While the list totals 10 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Parking Attendant, he or she needs to be proficient in Attention to Detail, be proficient in Maintaining Focus, and be proficient in Honesty And Integrity.