Skills & Competencies for Technical Solution Consulting Manager

Technical Solution Consulting Manager job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Technical Solution Consulting Manager

Manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products.

JOB RESPONSIBILITIES for Technical Solution Consulting Manager

Oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Ensures the review of customer technical specifications is accurate and provides solid recommendations of specific products or services. Leads the planning and design of product configuration, custom solutions, enhancements, or upgrades and directs the delivery of problem resolution, repairs, or workarounds. May deliver technical product training or information sessions to customers and internal audiences.

Technical Solution Consulting Manager SALARY RANGE

BASE 50%
$147,703
TOTAL 50%
$159,782
Job Level
M02
Job Code
EN04100095
Education/Degree
Bachelor's Degree
Reports To
Director

Technical Solution Consulting Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Solution Consulting Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

1 hard skill or competency (industry competency) for Technical Solution Consulting Manager

1 Industry Competency – Cost Estimation
Proficiency Level -3
Skill definition-Forecasting costs and resources to complete a project within a defined scope.
Level 1 Behaviors
(General Familiarity)
Describes the importance of cost estimation to complete a project.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in performing cost estimations to optimize efficiencies for contracting.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Assesses relevant data to estimate the amount of money, materials, and labor for engineering projects.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Educates engineers in determining the difference between direct and indirect costs in project estimation.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates a step-by-step process on how to effectively estimate the cost of engineering projects to save money.
See 4 More Skill Behaviors
3 Technical Solution Consulting Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consulting Manager
Proficiency Level - 4
5 Competency for - Technical Solution Consulting Manager
Proficiency Level - 5

7 general skills or competencies (Job family competencies) for Technical Solution Consulting Manager

1 Job Family Competencies – Service Delivery
Proficiency Level -3
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Describes the importance of service delivery in meeting customer expectations and business goals.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in creating action plans to streamline the service delivery process.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Defines key metrics in measuring service delivery process.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Directs the implementation of service standards to ensure quality-focused delivery of services.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs end-to-end customer-driven solutions to deliver high quality services and customer satisfaction.
See 4 More Skill Behaviors
2 Job Family Competencies – Technical Support
Proficiency Level -3
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows standard procedures in providing technical support and escalations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Improves the overall technical support process to enhance customer relationship and service.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs a technical support flowchart to illustrate and streamline sequence of technical troubleshooting.
See 4 More Skill Behaviors
3 Technical Solution Consulting Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consulting Manager
Proficiency Level - 4
5 Competency for - Technical Solution Consulting Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Technical Solution Consulting Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
See 4 More Skill Behaviors
2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
See 4 More Skill Behaviors
3 Technical Solution Consulting Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consulting Manager
Proficiency Level - 4
5 Competency for - Technical Solution Consulting Manager
Proficiency Level - 5

Summary of Technical Solution Consulting Manager skills and competencies

There are 1 hard skills for Technical Solution Consulting Manager, Cost Estimation.
7 general skills for Technical Solution Consulting Manager, Service Delivery, Technical Support, Training Solution Development, etc.
11 soft skills for Technical Solution Consulting Manager, Budgeting, Planning and Organizing, Prioritization, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Solution Consulting Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be proficient in Prioritization.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.