Skills & Competencies for Technical Solution Consulting Senior Manager

Technical Solution Consulting Senior Manager job profile

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JOB SUMMARY for Technical Solution Consulting Senior Manager

Manages all solutions support activities, including the pre-sales scoping process and the post-sales design and implementation activities for complex technical products.

JOB RESPONSIBILITIES for Technical Solution Consulting Senior Manager

Oversees sales demo preparation and delivery and facilitates technical requirements gathering sessions. Ensures the review of customer technical specifications is accurate and provides solid recommendations of specific products or services. Leads the planning and design of product configuration, custom solutions, enhancements, or upgrades and directs the delivery of problem resolution, repairs, or workarounds. May deliver technical product training or information sessions to customers and internal audiences.

Technical Solution Consulting Senior Manager SALARY RANGE

BASE 50%
$183,217
TOTAL 50%
$203,825
Job Level
M03
Job Code
EN04100096
Education/Degree
Bachelor's Degree
Reports To
Director

Technical Solution Consulting Senior Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Solution Consulting Senior Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Technical Solution Consulting Senior Manager

1 Industry Competency – Cost Estimation
Proficiency Level -4
Skill definition-Forecasting costs and resources to complete a project within a defined scope.
Level 1 Behaviors
(General Familiarity)
Describes the importance of cost estimation to complete a project.
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Level 2 Behaviors
(Light Experience)
Assists in performing cost estimations to optimize efficiencies for contracting.
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Level 3 Behaviors
(Moderate Experience)
Assesses relevant data to estimate the amount of money, materials, and labor for engineering projects.
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Level 4 Behaviors
(Extensive Experience)
Educates engineers in determining the difference between direct and indirect costs in project estimation.
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Level 5 Behaviors
(Mastery)
Creates a step-by-step process on how to effectively estimate the cost of engineering projects to save money.
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3 Technical Solution Consulting Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consulting Senior Manager
Proficiency Level - 4
5 Competency for - Technical Solution Consulting Senior Manager
Proficiency Level - 5

7 general skills or competencies (Job family competencies) for Technical Solution Consulting Senior Manager

1 Job Family Competencies – Service Delivery
Proficiency Level -4
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Discusses the end-to-end delivery process for various services provided by the business.
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Level 2 Behaviors
(Light Experience)
Collects feedback from customers to track and ensure seamless delivery of services.
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Level 3 Behaviors
(Moderate Experience)
Evaluates the performance of teams in providing quality services to customers.
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Level 4 Behaviors
(Extensive Experience)
Guides and trains teams in maximizing operational opportunities that promote outstanding service delivery.
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Level 5 Behaviors
(Mastery)
Develops a service delivery framework that adapts to the changing industry practices of customer service.
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2 Job Family Competencies – Technical Support
Proficiency Level -3
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Documents best practices in technical support to address customer issues and technical needs.
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Level 2 Behaviors
(Light Experience)
Identifies the problems and issues that require the assistance of technical support.
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Level 3 Behaviors
(Moderate Experience)
Implements standard user guide in utilizing new tools to troubleshoot technical issues.
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Level 4 Behaviors
(Extensive Experience)
Improves the overall technical support process to enhance customer relationship and service.
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Level 5 Behaviors
(Mastery)
Designs a technical support flowchart to illustrate and streamline sequence of technical troubleshooting.
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3 Technical Solution Consulting Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consulting Senior Manager
Proficiency Level - 4
5 Competency for - Technical Solution Consulting Senior Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Technical Solution Consulting Senior Manager

1 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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2 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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3 Technical Solution Consulting Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Solution Consulting Senior Manager
Proficiency Level - 4
5 Competency for - Technical Solution Consulting Senior Manager
Proficiency Level - 5

Summary of Technical Solution Consulting Senior Manager skills and competencies

There are 1 hard skills for Technical Solution Consulting Senior Manager, Cost Estimation.
7 general skills for Technical Solution Consulting Senior Manager, Service Delivery, Technical Support, Training Solution Development, etc.
13 soft skills for Technical Solution Consulting Senior Manager, Budgeting, Planning and Organizing, Prioritization, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Solution Consulting Senior Manager, he or she needs to be skilled in Budgeting, be skilled in Planning and Organizing, and be skilled in Prioritization.

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