Skills & Competencies for Clinical Outcomes Manager

Clinical Outcomes Manager job profile

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JOB SUMMARY for Clinical Outcomes Manager

Manages collection and analysis of clinical outcomes data in order to develop clinical process improvement initiatives.

JOB RESPONSIBILITIES for Clinical Outcomes Manager

Oversees staff who gather data on performance metrics and facilitates the review of program effectiveness. Evaluates patient care data to ensure that care is provided in accordance with clinical guidelines and organizational standards.

Clinical Outcomes Manager SALARY RANGE

BASE 50%
$127,775
TOTAL 50%
$139,565
Job Level
M03
Job Code
HC07000473
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Clinical Outcomes Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Clinical Outcomes Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 hard skills or competencies (industry competencies) for Clinical Outcomes Manager

1 Industry Competency – Clinical Research
Proficiency Level -2
Skill definition-Determining the safety and efficacy of medications, devices, and treatment regimens to improve the quality of life of people with chronic illnesses.
Level 1 Behaviors
(General Familiarity)
Discusses different software systems used in encoding research data for clinical trials.
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Level 2 Behaviors
(Light Experience)
Enters study and research participant data into the clinical trial management or electronic data systems.
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Level 3 Behaviors
(Moderate Experience)
Implements effective quality measures to ensure data accuracy that govern clinical research.
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Level 4 Behaviors
(Extensive Experience)
Monitors the review cycle of developing policies and procedures relevant to clinical research.
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Level 5 Behaviors
(Mastery)
Establishes clinical studies and trials on pharmaceutical and biotechnological drugs and other products.
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2 Industry Competency – Clinical Data Management
Proficiency Level -3
Skill definition-Collecting and managing information generated during medical research to ensure data integrity, quality, and compliance with state regulations.
Level 1 Behaviors
(General Familiarity)
Explains the purpose of data management in healthcare clinical research.
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Level 2 Behaviors
(Light Experience)
Follows good clinical practice guidelines in locating new clinical research requirements for clinical trials.
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Level 3 Behaviors
(Moderate Experience)
Participates in continuous improvement efforts to increase the efficiency of clinical data management operations.
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Level 4 Behaviors
(Extensive Experience)
Facilitates clinical research studies using data management components of a clinical trial program.
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Level 5 Behaviors
(Mastery)
Designs data collection tools and methodologies for effective management of clinical research data.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for Clinical Outcomes Manager

1 Job Family Competencies – HIPAA Compliance
Proficiency Level -2
Skill definition-Abiding in the act protects sensitive patient health information from being disclosed without the patient's consent and knowledge.
Level 1 Behaviors
(General Familiarity)
Explains covered entities to comply with HIPAA Privacy rules and regulations.
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Level 2 Behaviors
(Light Experience)
Follows the set guidelines to inform the employees about rights under the HIPPA act.
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Level 3 Behaviors
(Moderate Experience)
Evaluates changes in HIPAA rules to update and expand policies in alignment with new regulations.
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Level 4 Behaviors
(Extensive Experience)
Establishes a periodic evaluation of the organization's information systems to achieve HIPAA compliance.
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Level 5 Behaviors
(Mastery)
Determines the vision of advanced HIPAA-compliant program to achieve our organization's data privacy and security.
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2 Job Family Competencies – Healthcare Industry
Proficiency Level -3
Skill definition-Applying healthcare industry knowledge to manufacture drugs and equipment and offer clinical and other healthcare-related support services.
Level 1 Behaviors
(General Familiarity)
Describes the history and recent developments in the healthcare industry.
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Level 2 Behaviors
(Light Experience)
Locates resources to acquire updates regarding changes in healthcare regulations and requirements.
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Level 3 Behaviors
(Moderate Experience)
Implements strategies to resolve medical and pharmaceutical malpractices affecting the quality of outcomes.
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Level 4 Behaviors
(Extensive Experience)
Evaluates healthcare industry changes and proposes objective and strategy improvements.
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Level 5 Behaviors
(Mastery)
Keeps current on issues concerning information privacy to improve customers' trust in sharing personal information.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Clinical Outcomes Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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2 Core Competencies – Budgeting
Proficiency Level -3
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the procedures for capital and expense allocation and budgeting.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Evaluates past decisions on budgetary considerations to improve the budgeting process.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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3 Clinical Outcomes Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Clinical Outcomes Manager
Proficiency Level - 4
5 Competency for - Clinical Outcomes Manager
Proficiency Level - 5

Summary of Clinical Outcomes Manager skills and competencies

There are 3 hard skills for Clinical Outcomes Manager, Clinical Research, Clinical Data Management, Clinical Data Analysis.
10 general skills for Clinical Outcomes Manager, HIPAA Compliance, Healthcare Industry, Healthcare Knowledge, etc.
10 soft skills for Clinical Outcomes Manager, Business Process Improvement, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Clinical Outcomes Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Planning and Organizing.

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