3 hard skills or competencies (industry competencies) for Clinical Outcomes Manager
Skill definition-Determining the safety and efficacy of medications, devices, and treatment regimens to improve the quality of life of people with chronic illnesses.
Level 1 Behaviors
(General Familiarity)
Lists the differences between clinical trials and observational studies.
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Level 2 Behaviors
(Light Experience)
Reports statistical analyses and descriptive data from patients' study books to be used in clinical investigations.
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Level 3 Behaviors
(Moderate Experience)
Reviews and analyzes research data to ensure all clinical data meets all necessary regulatory standards.
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Level 4 Behaviors
(Extensive Experience)
Oversees the clinical research service operations to provide high-quality scientific study services.
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Level 5 Behaviors
(Mastery)
Mentors clinical study teams in all phases of the clinical studies, including planning, execution, and final reporting.
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Skill definition-Collecting and managing information generated during medical research to ensure data integrity, quality, and compliance with state regulations.
Level 1 Behaviors
(General Familiarity)
Lists the advantages and disadvantages of using specific tools in gathering clinical data.
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Level 2 Behaviors
(Light Experience)
Reports status on clinical data management operations, covering proposal initiation to the final operational stage.
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Level 3 Behaviors
(Moderate Experience)
Uses external data sources to perform various quality and clinical data management initiatives.
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Level 4 Behaviors
(Extensive Experience)
Manages the integration of clinical data from various sources to enhance the quality of data management deliverables.
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Level 5 Behaviors
(Mastery)
Promotes modern technology improvements and tools for clinical data management processes.
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10 general skills or competencies (Job family competencies) for Clinical Outcomes Manager
Skill definition-Abiding in the act protects sensitive patient health information from being disclosed without the patient's consent and knowledge.
Level 1 Behaviors
(General Familiarity)
Lists needed requirements for abiding HIPAA compliance in our organization.
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Level 2 Behaviors
(Light Experience)
Records and reports potential security and compliance risks regarding HIPAA Privacy rules.
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Level 3 Behaviors
(Moderate Experience)
Performs investigation of HIPAA incidents to meet government and industry compliance standards.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of HIPPA compliance analysis to optimize the organization's enforcement of privacy policies.
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Level 5 Behaviors
(Mastery)
Stays current of new technologies and processes impacting our organization’s HIPPA compliance program.
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Skill definition-Applying healthcare industry knowledge to manufacture drugs and equipment and offer clinical and other healthcare-related support services.
Level 1 Behaviors
(General Familiarity)
Names the healthcare industry sectors and defines the purpose and functions of each.
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Level 2 Behaviors
(Light Experience)
Uses and maintains electronic health records (EHRs) according to legal and industry standards.
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Level 3 Behaviors
(Moderate Experience)
Works with various industry professionals to formulate new treatment processes for patients.
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Level 4 Behaviors
(Extensive Experience)
Recommends innovations to minimize and control costs in providing quality care to clients.
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Level 5 Behaviors
(Mastery)
Stays abreast of the changes in industry laws to ensure our organization's adherence.
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10 soft skills or competencies (core competencies) for Clinical Outcomes Manager
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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Summary of Clinical Outcomes Manager skills and competencies
There are 3 hard skills for Clinical Outcomes Manager, Clinical Research, Clinical Data Management, Clinical Data Analysis.
10 general skills for Clinical Outcomes Manager, HIPAA Compliance, Healthcare Industry, Healthcare Knowledge, etc.
10 soft skills for Clinical Outcomes Manager, Business Process Improvement, Budgeting, Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Clinical Outcomes Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Budgeting, and be skilled in Planning and Organizing.