Skills & Competencies for Managed Care Supervisor

Managed Care Supervisor job profile

JOB SUMMARY for Managed Care Supervisor

Supervises and coordinates activities of personnel in the managed care operations department of a healthcare facility.

JOB RESPONSIBILITIES for Managed Care Supervisor

Oversees staff that process referrals, authorizations, billing, utilization review, and capitation for hospital services. Experienced in utilization review techniques and protocols.

Managed Care Supervisor SALARY RANGE

BASE 50%
$84,303
TOTAL 50%
$84,303
Job Level
M01
Job Code
HC07000358
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Managed Care Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Managed Care Supervisor skill and competencie below to view definitions.

6 general skills or competencies (Job family competencies) for Managed Care Supervisor

1 Job Family Competencies – Healthcare Industry
Proficiency Level -2
Skill definition-Applying healthcare industry knowledge to manufacture drugs and equipment and offer clinical and other healthcare-related support services.
Level 1 Behaviors
(General Familiarity)
Compiles a list of risks and regulatory challenges for healthcare industries.
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Level 2 Behaviors
(Light Experience)
Assists in implementing industry best practices to secure and protect confidential healthcare information.
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Level 3 Behaviors
(Moderate Experience)
Communicates healthcare policies and procedures to ensure compliance with professional practice standards.
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Level 4 Behaviors
(Extensive Experience)
Delivers healthcare education and training programs to bridge skill gaps in our organization.
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Level 5 Behaviors
(Mastery)
Designs and implements cost-effective strategies to optimize resource utilization within healthcare settings.
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2 Job Family Competencies – Healthcare Knowledge
Proficiency Level -2
Skill definition-Utilizing and sharing knowledge of healthcare practices, processes, systems, and procedures to provide high-quality services to patients.
Level 1 Behaviors
(General Familiarity)
Clarifies the differences between healthcare and medical care.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and gathering necessary resources for the implementation of healthcare projects.
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Level 3 Behaviors
(Moderate Experience)
Executes healthcare procedures and best practices to avoid medical malpractice.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the planning and deployment of knowledge management solutions to raise healthcare awareness.
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Level 5 Behaviors
(Mastery)
Champions the adoption of emerging trends and technologies to provide excellent healthcare services to patients.
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3 Managed Care Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Managed Care Supervisor
Proficiency Level - 4
5 Competency for - Managed Care Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Managed Care Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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2 Core Competencies – Coordination
Proficiency Level -2
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Illustrates the abilities and competencies necessary for coordination.
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Level 2 Behaviors
(Light Experience)
Plans work schedules for a simple project.
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Level 3 Behaviors
(Moderate Experience)
Creates contingency plans to mitigate emergencies and prepare for most circumstances.
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Level 4 Behaviors
(Extensive Experience)
Develops working processes and detailed planning for a brand new project.
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Level 5 Behaviors
(Mastery)
Establishes measures to assess progress against the plan.
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3 Managed Care Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Managed Care Supervisor
Proficiency Level - 4
5 Competency for - Managed Care Supervisor
Proficiency Level - 5

Summary of Managed Care Supervisor skills and competencies

There are 0 hard skills for Managed Care Supervisor.
6 general skills for Managed Care Supervisor, Healthcare Industry, Healthcare Knowledge, Case Management, etc.
7 soft skills for Managed Care Supervisor, Planning and Organizing, Coordination, Judgment and Decision Making, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Managed Care Supervisor, he or she needs to be proficient in Planning and Organizing, be proficient in Coordination, and be proficient in Judgment and Decision Making.

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