7 general skills or competencies (Job family competencies) for Top Provider Network Executive
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Documents the best practices and techniques used in creating customer relations.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to measure customer satisfaction and ensure customer relations.
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Level 3 Behaviors
(Moderate Experience)
Ensures accurate and prompt responses to customer complaints to maintain optimal customer relations.
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Level 4 Behaviors
(Extensive Experience)
Determines key opportunities to build and maintain customer relationships and drive business results.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced systems and tools to improve the development of customer relations.
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Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and fundamentals of contract management.
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Level 2 Behaviors
(Light Experience)
Assists in contract management to ensure compliance of all parties with regulatory requirements.
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Level 3 Behaviors
(Moderate Experience)
Maintains the relevant tools and processes to support contract management.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of current contracts with the management team.
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Level 5 Behaviors
(Mastery)
Designs latest processes and tools to help team members facilitate accurate contract management.
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9 soft skills or competencies (core competencies) for Top Provider Network Executive
Skill definition-Ability to define, understand, and support activities to build business partnerships, drive value, and satisfy clients.
Level 1 Behaviors
(General Familiarity)
Clarifies the roles of business relationship management.
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Level 2 Behaviors
(Light Experience)
Assists in translating business partners' demand into supply requirements.
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Level 3 Behaviors
(Moderate Experience)
Articulates business value and grows partner relationships in alignment with management principles.
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Level 4 Behaviors
(Extensive Experience)
Consults on the methods for stimulating, surfacing, and shaping business demand for the partner.
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Level 5 Behaviors
(Mastery)
Creates strategic business planning and road mapping for the business partner.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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Summary of Top Provider Network Executive skills and competencies
There are 0 hard skills for Top Provider Network Executive.
7 general skills for Top Provider Network Executive, Customer Relations, Contract Management, Healthcare Industry, etc.
9 soft skills for Top Provider Network Executive, Business Relationship Management, Budgeting, Planning and Organizing, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Provider Network Executive, he or she needs to be skilled in Business Relationship Management, be skilled in Budgeting, and be skilled in Planning and Organizing.