7 general skills or competencies (Job family competencies) for Top Provider Network Executive
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Explains the process of creating and maintaining customer relationships.
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Level 2 Behaviors
(Light Experience)
Selects appropriate resources to understand customer behavior and create good relations.
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Level 3 Behaviors
(Moderate Experience)
Maintains a high level of engagement with key customers to grow our customer base.
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Level 4 Behaviors
(Extensive Experience)
Plans customer engagement activities to create value in all interactions and increase loyalty.
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Level 5 Behaviors
(Mastery)
Forecasts trends in customer relationship management to adapt our strategies with customer behaviors.
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Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Explains the standard principles and procedures of contract management.
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Level 2 Behaviors
(Light Experience)
Reports contracts for termination or renewals to senior management.
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Level 3 Behaviors
(Moderate Experience)
Reviews contractual terms and agreements to ensure adherence to contract lifecycle management.
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Level 4 Behaviors
(Extensive Experience)
Oversees execution of contract management strategies to achieve financial and operational goals.
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Level 5 Behaviors
(Mastery)
Establishes internal policies to ensure seamless contract management within your organization.
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9 soft skills or competencies (core competencies) for Top Provider Network Executive
Skill definition-Ability to define, understand, and support activities to build business partnerships, drive value, and satisfy clients.
Level 1 Behaviors
(General Familiarity)
Explains the relations and differences between customer relationship management and business relationship management.
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Level 2 Behaviors
(Light Experience)
Reports on issues relating to business relationship management initiatives to management.
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Level 3 Behaviors
(Moderate Experience)
Facilitates convergence between provider and business partners.
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Level 4 Behaviors
(Extensive Experience)
Leads the development and implementation of business change initiatives.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures on business relationships management.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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Summary of Top Provider Network Executive skills and competencies
There are 0 hard skills for Top Provider Network Executive.
7 general skills for Top Provider Network Executive, Customer Relations, Contract Management, Healthcare Industry, etc.
9 soft skills for Top Provider Network Executive, Business Relationship Management, Budgeting, Planning and Organizing, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Provider Network Executive, he or she needs to be skilled in Business Relationship Management, be skilled in Budgeting, and be skilled in Planning and Organizing.