Skills & Competencies for EAP Coordinator I

EAP Coordinator I job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for EAP Coordinator I

Coordinates and implements an organization's Employee Assistance Program (EAP).

JOB RESPONSIBILITIES for EAP Coordinator I

Serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Conducts confidential assessments to determine the needs of employees seeking assistance. Provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations.

EAP Coordinator I SALARY RANGE

BASE 50%
$55,065
TOTAL 50%
$55,065
Job Level
P01
Job Code
HR09200472
Education/Degree
Bachelor's Degree
Reports To
Manager

EAP Coordinator I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each EAP Coordinator I skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

6 general skills or competencies (Job family competencies) for EAP Coordinator I

1 Job Family Competencies – Diversity and Inclusion
Proficiency Level -2
Skill definition-Developing and promoting acquaintance, empowerment, and integration of each unique individual to create a productive and safe working environment.
Level 1 Behaviors
(General Familiarity)
Explains the principles of diversity and inclusion to value individual differences.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies and collects diversity and inclusion needs to support employee empowerment and respect.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Participates in developing policies and regulations to increase workforce diversity and inclusion.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages training and engagement programs to meet inclusion and diversity goals.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes a culture of diversity and inclusion to guide and inspire all employees toward success.
See 4 More Skill Behaviors
2 Job Family Competencies – Employee Assistance Programs
Proficiency Level -3
Skill definition-Assisting employees with work-related problems that may impact their job performance, health, mental and emotional well-being.
Level 1 Behaviors
(General Familiarity)
Lists different models in employee assistance programs and explains the benefits to our employees.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents basic reports and presentations related to employee assistance programs issues.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs intake and counseling interviews with clients referred to the Employee Assistance Program.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees the development of employee assistance programs to reduce workplace conflicts and issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the development of initiatives on employee assistance programs to foster organizational culture.
See 4 More Skill Behaviors
3 EAP Coordinator I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - EAP Coordinator I
Proficiency Level - 4
5 Competency for - EAP Coordinator I
Proficiency Level - 5

6 soft skills or competencies (core competencies) for EAP Coordinator I

1 Core Competencies – Honesty And Integrity
Proficiency Level -3
Skill definition-Behaving ethically while adhering to the standards, values, and rules consistent with one's environment and culture.
Level 1 Behaviors
(General Familiarity)
Follows our organizational standards of ethical conduct and compliance.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows through on commitments and assigned tasks under any circumstances.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Makes decisions in our business's interest without any consideration of personal gain.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Implements and enforces organizational policies, values, and ethical practices.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads by modeling exacting standards of honesty and integrity.
See 4 More Skill Behaviors
2 Core Competencies – Confidentiality
Proficiency Level -3
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Explains the necessity of confidentiality in running a business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents and escalates confidentiality issues with an appropriate sense of urgency.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Explores new ways and tools to handle confidential and sensitive information.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Demonstrates thorough knowledge of industry and organization's policies and practices requiring confidentiality.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Ensures confidentiality is covered and emphasized under our organizational Code of Business Conduct and Ethics.
See 4 More Skill Behaviors
3 EAP Coordinator I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - EAP Coordinator I
Proficiency Level - 4
5 Competency for - EAP Coordinator I
Proficiency Level - 5

Summary of EAP Coordinator I skills and competencies

There are 0 hard skills for EAP Coordinator I..
6 general skills for EAP Coordinator I, Diversity and Inclusion, Employee Assistance Programs, Employee Counselling, etc.
6 soft skills for EAP Coordinator I, Honesty And Integrity, Confidentiality, Effective Communication, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a EAP Coordinator I, he or she needs to be skilled in Honesty And Integrity, be skilled in Confidentiality, and be skilled in Effective Communication.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.