Skills & Competencies for EAP Coordinator III

EAP Coordinator III job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for EAP Coordinator III

Coordinates and implements an organization's Employee Assistance Program (EAP).

JOB RESPONSIBILITIES for EAP Coordinator III

Serves as a knowledgeable resource for employees seeking information and guidance on mental health and wellness topics. Conducts confidential assessments to determine the needs of employees seeking assistance. Provides short-term counseling and support services to employees and provides referrals to external resources when necessary. Maintains accurate and confidential records of EAP services provided, ensuring compliance with privacy laws and regulations.

EAP Coordinator III SALARY RANGE

BASE 50%
$88,174
TOTAL 50%
$88,510
Job Level
P03
Job Code
HR09200352
Education/Degree
Bachelor's Degree
Reports To
Manager

EAP Coordinator III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each EAP Coordinator III skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

6 general skills or competencies (Job family competencies) for EAP Coordinator III

1 Job Family Competencies – Benefit Programs
Proficiency Level -4
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Compares the pros and cons of two benefits vendors.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Collects required information to support the analysis of benefits program objective.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Communicates benefits clearly to employees based on company policies.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Analyzes industry trends to help improve overall benefits strategy and program offerings.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Analyzes current benefits costs and creates a budget spreadsheet outlining annual benefits costs.
See 4 More Skill Behaviors
2 Job Family Competencies – Employee Assistance Programs
Proficiency Level -4
Skill definition-Assisting employees with work-related problems that may impact their job performance, health, mental and emotional well-being.
Level 1 Behaviors
(General Familiarity)
Cites examples of basic issues encountered in conducting employee assistance programs.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Applies essential principles and methods in providing employee assistance programs.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Administers employee assistance programs to ensure staff participation in improving employee productivity.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates training to staff on developing employee assistance programs to ensure workplace effectiveness.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates new strategies in employee assistance programs to meet our needs and retain valued employees.
See 4 More Skill Behaviors
3 EAP Coordinator III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - EAP Coordinator III
Proficiency Level - 4
5 Competency for - EAP Coordinator III
Proficiency Level - 5

6 soft skills or competencies (core competencies) for EAP Coordinator III

1 Core Competencies – Honesty And Integrity
Proficiency Level -5
Skill definition-Behaving ethically while adhering to the standards, values, and rules consistent with one's environment and culture.
Level 1 Behaviors
(General Familiarity)
Recounts real examples of honesty and integrity demonstrated in our business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Informs internal and external stakeholders honestly about potential risks and issues.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Takes prompt and effective action to deal with unprofessional or unethical behavior.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends changes to business practices and policies to promote integrity and transparency further.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Mediates ethical disputes and allegations of misconduct promptly.
See 4 More Skill Behaviors
2 Core Competencies – Confidentiality
Proficiency Level -5
Skill definition-The process of and obligation to apply and enforce rules and practices that ensure that specific types of information are accessible only to those authorized to use it.
Level 1 Behaviors
(General Familiarity)
Names different types of confidential information in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Utilizes available tools and systems to manage confidential information.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Works with management and experts to address the breach of confidential information.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Investigates any severe breach of confidentiality; drives system and process improvement.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors the effectiveness of current confidentiality management systems.
See 4 More Skill Behaviors
3 EAP Coordinator III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - EAP Coordinator III
Proficiency Level - 4
5 Competency for - EAP Coordinator III
Proficiency Level - 5

Summary of EAP Coordinator III skills and competencies

There are 0 hard skills for EAP Coordinator III.
6 general skills for EAP Coordinator III, Benefit Programs, Employee Assistance Programs, Employee Counselling, etc.
6 soft skills for EAP Coordinator III, Honesty And Integrity, Confidentiality, Problem Solving, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a EAP Coordinator III, he or she needs to be an expert in Honesty And Integrity, be an expert in Confidentiality, and be an expert in Problem Solving.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.