Skills & Competencies for HR Operations Analyst II

HR Operations Analyst II job profile

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JOB SUMMARY for HR Operations Analyst II

Supports the design, deployment, and administration of operational processes used to deliver HR programs and projects.

JOB RESPONSIBILITIES for HR Operations Analyst II

Collaborates with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like compensation, benefits, performance management, or training. Implements scalable methodologies and tools to optimize HR operations and streamline core processes like onboarding, hiring, terminations, retirements, timekeeping, and others that make up the employment life-cycle. Performs employee data management and analysis processes to ensure that data is secure and maintained consistent with company policies and privacy regulations. Prepares and delivers required reporting and filings. May be responsible for the coordination of HR process outsourcing vendors and contracts.

HR Operations Analyst II SALARY RANGE

BASE 50%
$73,077
TOTAL 50%
$75,783
Job Level
P02
Job Code
HR09200421
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

HR Operations Analyst II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each HR Operations Analyst II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for HR Operations Analyst II

1 Job Family Competencies – Internal Communications
Proficiency Level -2
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of issues and considerations in implementing an internal communications strategy.
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Level 2 Behaviors
(Light Experience)
Assists in the internal communication response to crises affecting organizational perception and reputation.
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Level 3 Behaviors
(Moderate Experience)
Deploys effective internal communication responses to concerns that affect our reputation.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates skills in leveraging internal channels to create impactful communications that drive engagement.
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Level 5 Behaviors
(Mastery)
Creates high-quality communication channels to internal audiences within your organization.
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2 Job Family Competencies – Benefit Programs
Proficiency Level -2
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Describes the process of designing employee benefits program.
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Level 2 Behaviors
(Light Experience)
Conducts appropriate audits of benefit programs in accordance with compliance standards.
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Level 3 Behaviors
(Moderate Experience)
Creates communication materials relating to updated compensation and benefit programs.
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Level 4 Behaviors
(Extensive Experience)
Facilitates employee benefit seminars and trainings for employees to ensure mutual understanding.
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Level 5 Behaviors
(Mastery)
Champions the adoption of creative benefits package to ensure market competitiveness.
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3 HR Operations Analyst II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - HR Operations Analyst II
Proficiency Level - 4
5 Competency for - HR Operations Analyst II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for HR Operations Analyst II

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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3 HR Operations Analyst II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - HR Operations Analyst II
Proficiency Level - 4
5 Competency for - HR Operations Analyst II
Proficiency Level - 5

Summary of HR Operations Analyst II skills and competencies

There are 0 hard skills for HR Operations Analyst II.
11 general skills for HR Operations Analyst II, Internal Communications, Benefit Programs, Compensation Management, etc.
8 soft skills for HR Operations Analyst II, Business Process Improvement, Standard Operating Procedures (SOP), Prioritization, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Analyst II, he or she needs to be skilled in Business Process Improvement, be skilled in Standard Operating Procedures (SOP), and be proficient in Prioritization.

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