10 general skills or competencies (Job family competencies) for HR Operations Clerk I
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Explains codes and instructions in performing data entry.
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Level 2 Behaviors
(Light Experience)
Conducts basic data entry tasks to ensure information accuracy and completion.
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Level 3 Behaviors
(Moderate Experience)
Uses various technologies in performing data entry transactions to improve the overall efficiency.
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Level 4 Behaviors
(Extensive Experience)
Facilitates timely entry of data into the system to correct data incompatibilities.
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Level 5 Behaviors
(Mastery)
Establishes data entry systems to detect data errors and initiate corrective action plans.
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7 soft skills or competencies (core competencies) for HR Operations Clerk I
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Explains the differences between word processors, spreadsheets, and database management systems.
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Level 2 Behaviors
(Light Experience)
Uses MS Outlook for collaboration, communication, and email management.
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Level 3 Behaviors
(Moderate Experience)
Shares ideas for document and data conversion when upgrading to new releases.
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Level 4 Behaviors
(Extensive Experience)
Manages the team collecting, organizing, analyzing, and summarizing data in spreadsheets.
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Level 5 Behaviors
(Mastery)
Oversees SharePoint, portal management system, and business tools to maintain operational efficiency.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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Summary of HR Operations Clerk I skills and competencies
There are 0 hard skills for HR Operations Clerk I.
10 general skills for HR Operations Clerk I, Computer Literacy, Data Entry, Benefit Programs, etc.
7 soft skills for HR Operations Clerk I, Office Support Tools, Attention to Detail, Confidentiality, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Clerk I, he or she needs to be proficient in Office Support Tools, be proficient in Attention to Detail, and be proficient in Confidentiality.