10 general skills or competencies (Job family competencies) for HR Operations Clerk I
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names various communication and collaboration tools.
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Level 2 Behaviors
(Light Experience)
Uses various tools to prepare, maintain, and present data.
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Level 3 Behaviors
(Moderate Experience)
Uses crop tools to cut or trim an image and properties options to modify an image.
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Level 4 Behaviors
(Extensive Experience)
Monitors software configuration to ensure an organization's data is safe, accessible, and easy to navigate.
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Level 5 Behaviors
(Mastery)
Leads the development and maintenance of the organization's computer network.
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Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools and applications in conducting effective data entry.
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Level 2 Behaviors
(Light Experience)
Reports data entry-related areas to meet and exceed performance expectations.
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Level 3 Behaviors
(Moderate Experience)
Utilizes data resources in collecting and reviewing data to correct information errors and incompatibilities.
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Level 4 Behaviors
(Extensive Experience)
Organizes data submitted for entry to prevent data losses and ensure confidentiality.
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Level 5 Behaviors
(Mastery)
Leads the overall automation and optimization of data entry to eliminate manual processing.
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7 soft skills or competencies (core competencies) for HR Operations Clerk I
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Illustrates basic concepts and terminologies of Office Support Tools.
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Level 2 Behaviors
(Light Experience)
Works with all basic office-support products.
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Level 3 Behaviors
(Moderate Experience)
Shares ideas for document and data conversion when upgrading to new releases.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates performance and efficiency of back-office tools and application services.
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Level 5 Behaviors
(Mastery)
Oversees SharePoint, portal management system, and business tools to maintain operational efficiency.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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Summary of HR Operations Clerk I skills and competencies
There are 0 hard skills for HR Operations Clerk I.
10 general skills for HR Operations Clerk I, Computer Literacy, Data Entry, Benefit Programs, etc.
7 soft skills for HR Operations Clerk I, Office Support Tools, Attention to Detail, Confidentiality, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HR Operations Clerk I, he or she needs to be proficient in Office Support Tools, be proficient in Attention to Detail, and be proficient in Confidentiality.