4 general skills or competencies (Job family competencies) for HRIS Supervisor
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Documents the techniques and organizational principles used to provide great service delivery.
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Level 2 Behaviors
(Light Experience)
Follows established standards and policies in delivering various business services.
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Level 3 Behaviors
(Moderate Experience)
Implements the service delivery process from start to finish to ensure meeting of customer expectations.
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Level 4 Behaviors
(Extensive Experience)
Leverages our resources in driving efficient and cost-effective delivery of services.
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Level 5 Behaviors
(Mastery)
Establishes performance criteria to measure and optimize the effectiveness of service delivery.
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Skill definition-The ability to work with, utilize, maintain, troubleshoot and update the HR related system or software to manage HR data.
Level 1 Behaviors
(General Familiarity)
Cites the standard processes and procedures for internal HRIS Operations use.
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Level 2 Behaviors
(Light Experience)
Applies HRIS system process in entering employee data to meet the deadline in processing our payroll.
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Level 3 Behaviors
(Moderate Experience)
Audits the procedures for conducting HRIS processes to ensure compliance with related laws and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops a new HRIS system to help in automating the HR process and staying organized.
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Level 5 Behaviors
(Mastery)
Builds an HRIS infrastructure capable of supporting the continued growth of our HR processes.
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8 soft skills or competencies (core competencies) for HRIS Supervisor
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Cites basic business process improvement techniques and processes.
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Level 2 Behaviors
(Light Experience)
Assists in preparing flow charts to visualize each step in the new workflow.
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Level 3 Behaviors
(Moderate Experience)
Consults in the identification and resolution of process issues.
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Level 4 Behaviors
(Extensive Experience)
Defines the best ways to align our new processes with the desired outcomes.
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Level 5 Behaviors
(Mastery)
Designs various tools to be used for the business process improvement efforts.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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Summary of HRIS Supervisor skills and competencies
There are 0 hard skills for HRIS Supervisor.
4 general skills for HRIS Supervisor, Service Delivery, Human Resource Information System (HRIS), Human Resources Operations, etc.
8 soft skills for HRIS Supervisor, Business Process Improvement, Standard Operating Procedures (SOP), Project Management, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a HRIS Supervisor, he or she needs to be skilled in Business Process Improvement, be skilled in Standard Operating Procedures (SOP), and be skilled in Project Management.