Skills & Competencies for Labor Relations Manager

Labor Relations Manager job profile

JOB SUMMARY for Labor Relations Manager

Implements and maintains a company's labor relations programs, policies, and procedures.

JOB RESPONSIBILITIES for Labor Relations Manager

Ensures satisfactory labor-management relations and helps interpret collective bargaining agreements. Leads grievance procedures including arbitrations and assists all levels of management on labor matters.

Labor Relations Manager SALARY RANGE

BASE 50%
$144,929
TOTAL 50%
$159,253
Job Level
M03
Job Code
HR09200033
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Labor Relations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Labor Relations Manager skill and competencie below to view definitions.

11 general skills or competencies (Job family competencies) for Labor Relations Manager

1 Job Family Competencies – Internal Communications
Proficiency Level -4
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Cites examples of messaging strategies used in communicating organizational priorities.
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Level 2 Behaviors
(Light Experience)
Applies communication techniques in conveying clear and timely messages to internal team members.
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Level 3 Behaviors
(Moderate Experience)
Consults internally to gain insights into their communication goals to recommend workable solutions.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with other communication disciplines to develop major enterprise-wide functional communications campaigns.
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Level 5 Behaviors
(Mastery)
Champions the development of internal or external communication strategy plans to ensure an integrated presence.
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2 Job Family Competencies – Benefit Programs
Proficiency Level -4
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Compares the pros and cons of two benefits vendors.
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Level 2 Behaviors
(Light Experience)
Collects required information to support the analysis of benefits program objective.
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Level 3 Behaviors
(Moderate Experience)
Communicates benefits clearly to employees based on company policies.
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Level 4 Behaviors
(Extensive Experience)
Analyzes industry trends to help improve overall benefits strategy and program offerings.
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Level 5 Behaviors
(Mastery)
Analyzes current benefits costs and creates a budget spreadsheet outlining annual benefits costs.
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3 Labor Relations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Labor Relations Manager
Proficiency Level - 4
5 Competency for - Labor Relations Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Labor Relations Manager

1 Core Competencies – Facilitation
Proficiency Level -5
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Cites the basic tools used for facilitation in the workplace.
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Level 2 Behaviors
(Light Experience)
Achieves group agreement on the purpose and goals of the session.
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Level 3 Behaviors
(Moderate Experience)
Ensures specific tasks are appropriately delegated to employees.
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Level 4 Behaviors
(Extensive Experience)
Builds a cooperative spirit and elicits maximum participation from each group member.
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Level 5 Behaviors
(Mastery)
Builds structures for meetings and applies facilitation techniques to keep discussions effective.
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2 Core Competencies – Resource Management
Proficiency Level -4
Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Describes the basic components and processes of resource management.
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Level 2 Behaviors
(Light Experience)
Assists in project and program management to coordinate resources activities and meet milestones.
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Level 3 Behaviors
(Moderate Experience)
Analyses resource utilization and cost to improve operational effectiveness.
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Level 4 Behaviors
(Extensive Experience)
Advises on resource planning, acquisition, and allocation for complex projects and programs.
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Level 5 Behaviors
(Mastery)
Builds strong relationships with external stakeholders and vendors to safeguard our business's resource requirements.
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3 Labor Relations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Labor Relations Manager
Proficiency Level - 4
5 Competency for - Labor Relations Manager
Proficiency Level - 5

Summary of Labor Relations Manager skills and competencies

There are 0 hard skills for Labor Relations Manager.
11 general skills for Labor Relations Manager, Internal Communications, Benefit Programs, Employee Engagement, etc.
10 soft skills for Labor Relations Manager, Facilitation, Resource Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Labor Relations Manager, he or she needs to be an expert in Facilitation, be skilled in Resource Management, and be an expert in Planning and Organizing.

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