Skills & Competencies for Audio Visual Technician II

Audio Visual Technician II job profile

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JOB SUMMARY for Audio Visual Technician II

Responsibilities include installing, configuring, operating, disassembling, and troubleshooting audio visual equipment.

JOB RESPONSIBILITIES for Audio Visual Technician II

Performs production editing, routine maintenance, and inventory tracking. Coordinates with clients on placement, integration, and ensures functionality of projectors, lighting, microphones, sound mixing, recording and video-conferencing equipment for live events and meetings. Responds to and resolves routine questions and technical issues.

Audio Visual Technician II SALARY RANGE

BASE 50%
$58,921
TOTAL 50%
$59,507
Job Level
A02
Job Code
CM02000106
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Audio Visual Technician II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Audio Visual Technician II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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4 hard skills or competencies (industry competencies) for Audio Visual Technician II

1 Industry Competency – Electrical Testing
Proficiency Level -2
Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Explains the importance of electrical inspection and testing of materials.
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Level 2 Behaviors
(Light Experience)
Documents electrical testing results for management's review.
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Level 3 Behaviors
(Moderate Experience)
Operates various electrical testing equipment to determine the types of electrical malfunctions.
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Level 4 Behaviors
(Extensive Experience)
Manages a multidisciplinary team in the development of electrical test methods.
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Level 5 Behaviors
(Mastery)
Establishes standard testing procedures to determine a product's dimensions and electrical characteristics.
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2 Industry Competency – Equipment Maintenance
Proficiency Level -2
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the step-by-step process of maintaining engineering equipment.
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Level 2 Behaviors
(Light Experience)
Documents instructions on equipment maintenance safety procedures.
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Level 3 Behaviors
(Moderate Experience)
Implements preventive maintenance procedures for engineering equipment and tools.
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Level 4 Behaviors
(Extensive Experience)
Oversees the maintenance of equipment following infection control safety guidelines.
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Level 5 Behaviors
(Mastery)
Establishes equipment preventative maintenance standards that are scalable throughout the division.
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3 Audio Visual Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician II
Proficiency Level - 4
5 Competency for - Audio Visual Technician II
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Audio Visual Technician II

1 Job Family Competencies – Technical Support
Proficiency Level -2
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Documents best practices in technical support to address customer issues and technical needs.
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Level 2 Behaviors
(Light Experience)
Gathers customer data, such as problem descriptions and network details for prompt technical support.
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Level 3 Behaviors
(Moderate Experience)
Implements standard user guide in utilizing new tools to troubleshoot technical issues.
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Level 4 Behaviors
(Extensive Experience)
Improves the overall technical support process to enhance customer relationship and service.
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Level 5 Behaviors
(Mastery)
Designs a technical support flowchart to illustrate and streamline sequence of technical troubleshooting.
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2 Job Family Competencies – Technical Troubleshooting
Proficiency Level -2
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Documents procedures and best practices used in conducting technical troubleshooting.
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Level 2 Behaviors
(Light Experience)
Documents and escalates complex technical issues from prompt troubleshooting.
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Level 3 Behaviors
(Moderate Experience)
Researches possible avenues and best tools to deliver prompt troubleshooting to technical issues.
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Level 4 Behaviors
(Extensive Experience)
Provides training for service team in performing basic troubleshooting of complex technical issues.
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Level 5 Behaviors
(Mastery)
Designs system troubleshooting tools to improve efficiency in dealing with technical issues.
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3 Audio Visual Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician II
Proficiency Level - 4
5 Competency for - Audio Visual Technician II
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Audio Visual Technician II

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Identifies the procedures for making sure that results are mistake-free.
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Level 2 Behaviors
(Light Experience)
Processes limited amounts of detailed information with reasonable accuracy.
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Level 3 Behaviors
(Moderate Experience)
Processes large quantities of detailed information with high levels of accuracy.
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Level 4 Behaviors
(Extensive Experience)
Designs systems to help the team organize and track details and project progress.
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Level 5 Behaviors
(Mastery)
Develops best practices for identifying and correcting errors, oversights, and omissions.
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2 Core Competencies – Maintaining Focus
Proficiency Level -2
Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Explains the definition of focus.
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Level 2 Behaviors
(Light Experience)
Follows established processes to improve focus and productivity.
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Level 3 Behaviors
(Moderate Experience)
Implements techniques that minimize distractions and lost focus in the workplace.
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Level 4 Behaviors
(Extensive Experience)
Implements a reward system as a natural motivator to help the team focus on attaining objectives.
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Level 5 Behaviors
(Mastery)
Designs time management tools and techniques to drive focus throughout our business.
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3 Audio Visual Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician II
Proficiency Level - 4
5 Competency for - Audio Visual Technician II
Proficiency Level - 5

Summary of Audio Visual Technician II skills and competencies

There are 4 hard skills for Audio Visual Technician II, Electrical Testing, Equipment Maintenance, Equipment Diagnostics, etc.
4 general skills for Audio Visual Technician II, Technical Support, Technical Troubleshooting, IT Operations, etc.
6 soft skills for Audio Visual Technician II, Attention to Detail, Maintaining Focus, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Audio Visual Technician II, he or she needs to be skilled in Attention to Detail, be proficient in Maintaining Focus, and be proficient in Time Management.

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