Skills & Competencies for Audio Visual Technician II

Audio Visual Technician II job profile

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JOB SUMMARY for Audio Visual Technician II

Responsibilities include installing, configuring, operating, disassembling, and troubleshooting audio visual equipment.

JOB RESPONSIBILITIES for Audio Visual Technician II

Performs production editing, routine maintenance, and inventory tracking. Coordinates with clients on placement, integration, and ensures functionality of projectors, lighting, microphones, sound mixing, recording and video-conferencing equipment for live events and meetings. Responds to and resolves routine questions and technical issues.

Audio Visual Technician II SALARY RANGE

BASE 50%
$58,921
TOTAL 50%
$59,507
Job Level
A02
Job Code
CM02000106
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Audio Visual Technician II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Audio Visual Technician II skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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4 hard skills or competencies (industry competencies) for Audio Visual Technician II

1 Industry Competency – Electrical Testing
Proficiency Level -2
Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Identifies various tools and equipment used in electrical testing.
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Level 2 Behaviors
(Light Experience)
Supports low complexity testing of electrical assemblies and components.
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Level 3 Behaviors
(Moderate Experience)
Sets up electrical testing devices to comply with the standardized test procedures.
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Level 4 Behaviors
(Extensive Experience)
Oversees the technical teams in applying electrical theories in testing equipment.
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Level 5 Behaviors
(Mastery)
Monitors the overall installation and testing of electrical systems.
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2 Industry Competency – Equipment Maintenance
Proficiency Level -2
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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3 Audio Visual Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician II
Proficiency Level - 4
5 Competency for - Audio Visual Technician II
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Audio Visual Technician II

1 Job Family Competencies – Technical Support
Proficiency Level -2
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Explains key principles of customer service essential in delivering technical support.
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Level 2 Behaviors
(Light Experience)
Provides first-level support in addressing basic technical issues and requests.
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Level 3 Behaviors
(Moderate Experience)
Performs diagnostics to investigate and resolve technical issues provided by the customers.
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Level 4 Behaviors
(Extensive Experience)
Monitors the resolution of technical issues to improve the productivity of technical support services.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to promote uniformity and consistency in technical support delivery.
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2 Job Family Competencies – Technical Troubleshooting
Proficiency Level -2
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Explains the importance of technical troubleshooting in customer service.
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Level 2 Behaviors
(Light Experience)
Supports the execution of solution plans to troubleshoot common technical questions and inquiries.
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Level 3 Behaviors
(Moderate Experience)
Tests new troubleshooting methods to ensure the effectiveness of solving customer concerns.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement to existing troubleshooting process to maximize customer operational excellence.
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Level 5 Behaviors
(Mastery)
Develops programs and methods to enhance our organization's technical troubleshooting capabilities.
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3 Audio Visual Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician II
Proficiency Level - 4
5 Competency for - Audio Visual Technician II
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Audio Visual Technician II

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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2 Core Competencies – Maintaining Focus
Proficiency Level -2
Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Learns how to improve the ability to stay focused.
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Level 2 Behaviors
(Light Experience)
Sets deadlines to stay focused on performing scheduled tasks.
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Level 3 Behaviors
(Moderate Experience)
Updates priorities quickly according to changing requirements.
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Level 4 Behaviors
(Extensive Experience)
Reduces unnecessary events to keep focus.
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Level 5 Behaviors
(Mastery)
Establishes best practices and techniques to increase the attention span of employees.
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3 Audio Visual Technician II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician II
Proficiency Level - 4
5 Competency for - Audio Visual Technician II
Proficiency Level - 5

Summary of Audio Visual Technician II skills and competencies

There are 4 hard skills for Audio Visual Technician II, Electrical Testing, Equipment Maintenance, Equipment Diagnostics, etc.
4 general skills for Audio Visual Technician II, Technical Support, Technical Troubleshooting, IT Operations, etc.
6 soft skills for Audio Visual Technician II, Attention to Detail, Maintaining Focus, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Audio Visual Technician II, he or she needs to be skilled in Attention to Detail, be proficient in Maintaining Focus, and be proficient in Time Management.

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