Skills & Competencies for Audio Visual Technician IV

Audio Visual Technician IV job profile

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JOB SUMMARY for Audio Visual Technician IV

Responsibilities include installing, configuring, operating, disassembling, and troubleshooting audio visual equipment.

JOB RESPONSIBILITIES for Audio Visual Technician IV

Performs production editing, routine maintenance, and inventory tracking. Coordinates with clients on placement, integration, and ensures functionality of projectors, lighting, microphones, sound mixing, recording and video-conferencing equipment for live events and meetings. Responds to and resolves routine questions and technical issues.

Audio Visual Technician IV SALARY RANGE

BASE 50%
$85,841
TOTAL 50%
$87,562
Job Level
A04
Job Code
CM02000107
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Audio Visual Technician IV Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Audio Visual Technician IV skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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4 hard skills or competencies (industry competencies) for Audio Visual Technician IV

1 Industry Competency – Electrical Testing
Proficiency Level -3
Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Explains electrical safety, testing, and repair requirements procedures.
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Level 2 Behaviors
(Light Experience)
Assists in testing electrical components, equipment, and systems.
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Level 3 Behaviors
(Moderate Experience)
Consults on the use of tools and technologies to perform electrical testing.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the overall implementation of mandatory electrical safety testing.
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Level 5 Behaviors
(Mastery)
Develops overall contingency plans and testing procedures for electrical safety systems.
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2 Industry Competency – Equipment Maintenance
Proficiency Level -3
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and best practices for equipment maintenance.
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Level 2 Behaviors
(Light Experience)
Assists in installing equipment and identifying and repairing equipment failures.
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Level 3 Behaviors
(Moderate Experience)
Coordinates equipment maintenance, repair, and safety programs for our organization.
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Level 4 Behaviors
(Extensive Experience)
Facilitates maintenance activities to minimize equipment downtime.
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Level 5 Behaviors
(Mastery)
Establishes a regularly scheduled maintenance program for all equipment.
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3 Audio Visual Technician IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician IV
Proficiency Level - 4
5 Competency for - Audio Visual Technician IV
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Audio Visual Technician IV

1 Job Family Competencies – Technical Support
Proficiency Level -3
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
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Level 2 Behaviors
(Light Experience)
Follows standard procedures in providing technical support and escalations.
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Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to employees on the development and delivery of standard technical assistance.
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Level 5 Behaviors
(Mastery)
Creates a monitoring system to evaluate technical support metrics and maximize customer support.
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2 Job Family Competencies – Technical Troubleshooting
Proficiency Level -3
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Describes key principles in troubleshooting customer issues and technical needs.
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Level 2 Behaviors
(Light Experience)
Collects and reports recurring technical problems to identify root causes.
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Level 3 Behaviors
(Moderate Experience)
Executes guidelines and standards in troubleshooting to ensure good customer service.
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Level 4 Behaviors
(Extensive Experience)
Oversees the facilitation of technical troubleshooting functions, including installation and repairs.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to manage the troubleshooting process and ensure adherence to standard processes.
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3 Audio Visual Technician IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician IV
Proficiency Level - 4
5 Competency for - Audio Visual Technician IV
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Audio Visual Technician IV

1 Core Competencies – Attention to Detail
Proficiency Level -3
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Explains why attention to detail plays an important role in own function or unit.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates expertise in quality assurance tools, techniques, and standards.
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Level 5 Behaviors
(Mastery)
Designs techniques for measuring the cost and impact of errors.
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2 Core Competencies – Maintaining Focus
Proficiency Level -3
Skill definition-Concentrating on a single task and bringing ideas and responsibilities to completion.
Level 1 Behaviors
(General Familiarity)
Describes the patterns of behavior in maintaining focus.
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Level 2 Behaviors
(Light Experience)
Creates a to-do list and accommodates priorities.
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Level 3 Behaviors
(Moderate Experience)
Encourages others to take a rest to renew their ability to focus.
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Level 4 Behaviors
(Extensive Experience)
Creates and communicates policies to remove workplace distractions.
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Level 5 Behaviors
(Mastery)
Builds a productive work environment that promotes motivation and boosts attention span.
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3 Audio Visual Technician IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Audio Visual Technician IV
Proficiency Level - 4
5 Competency for - Audio Visual Technician IV
Proficiency Level - 5

Summary of Audio Visual Technician IV skills and competencies

There are 4 hard skills for Audio Visual Technician IV, Electrical Testing, Equipment Maintenance, Equipment Diagnostics, etc.
4 general skills for Audio Visual Technician IV, Technical Support, Technical Troubleshooting, IT Operations, etc.
7 soft skills for Audio Visual Technician IV, Attention to Detail, Maintaining Focus, Time Management, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Audio Visual Technician IV, he or she needs to be skilled in Attention to Detail, be skilled in Maintaining Focus, and be skilled in Time Management.

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