12 general skills or competencies (Job family competencies) for Enterprise Operations Director
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
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Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
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Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with executives to establish objectives for the expansion of business relationships.
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Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
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Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for business continuity management.
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Level 2 Behaviors
(Light Experience)
Assists in developing plans to shorten the period of operation disruption in our organization.
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Level 3 Behaviors
(Moderate Experience)
Analyzes emergency responses to ensure our organization is ready for any emergency.
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Level 4 Behaviors
(Extensive Experience)
Delivers innovative strategies to maintain our service availability during unexpected disruptions.
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Level 5 Behaviors
(Mastery)
Creates business continuity plans to mitigate emerging risks that affect business operations.
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13 soft skills or competencies (core competencies) for Enterprise Operations Director
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Cites basic business process improvement techniques and processes.
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Level 2 Behaviors
(Light Experience)
Assists in preparing flow charts to visualize each step in the new workflow.
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Level 3 Behaviors
(Moderate Experience)
Consults in the identification and resolution of process issues.
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Level 4 Behaviors
(Extensive Experience)
Defines the best ways to align our new processes with the desired outcomes.
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Level 5 Behaviors
(Mastery)
Designs various tools to be used for the business process improvement efforts.
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Summary of Enterprise Operations Director skills and competencies
There are 0 hard skills for Enterprise Operations Director.
12 general skills for Enterprise Operations Director, Operations Management, Business Continuity, Cloud Management, etc.
13 soft skills for Enterprise Operations Director, Business Acumen, Business Process Improvement, Budgeting, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Enterprise Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Process Improvement, and be skilled in Budgeting.