Skills & Competencies for Information Technology Manager

Information Technology Manager job profile

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JOB SUMMARY for Information Technology Manager

Manages the implementation and administration of information systems and equipment in accordance with organizational policies and goals.

JOB RESPONSIBILITIES for Information Technology Manager

Administers internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Oversees the analysis of business needs and selects IT hardware and software products to support internal business processes. Develops detailed documentation of methodologies, processes, and specifications of an organization’s IT systems and assists with the planning of the organization’s IT roadmap. Manages the IT strategy and roadmap to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Plans and implements an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Allocates resources and oversees departmental budget to support and manage IT projects through the entire lifecycle.

Information Technology Manager SALARY RANGE

BASE 50%
$143,228
TOTAL 50%
$155,593
Job Level
M02
Job Code
IT10000246
Education/Degree
Bachelor's Degree
Reports To
Director

Information Technology Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Information Technology Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Information Technology Manager

1 Job Family Competencies – Business Continuity
Proficiency Level -3
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for business continuity management.
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Level 2 Behaviors
(Light Experience)
Assists in developing plans to shorten the period of operation disruption in our organization.
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Level 3 Behaviors
(Moderate Experience)
Analyzes emergency responses to ensure our organization is ready for any emergency.
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Level 4 Behaviors
(Extensive Experience)
Delivers innovative strategies to maintain our service availability during unexpected disruptions.
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Level 5 Behaviors
(Mastery)
Creates business continuity plans to mitigate emerging risks that affect business operations.
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2 Job Family Competencies – Information Management
Proficiency Level -3
Skill definition-Knowledge of and ability to apply information management principles and procedures.
Level 1 Behaviors
(General Familiarity)
Describes the tools and processes in managing data and information.
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Level 2 Behaviors
(Light Experience)
Documents relevant information in the management system.
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Level 3 Behaviors
(Moderate Experience)
Handles huge amounts of information to manage to financial systems.
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Level 4 Behaviors
(Extensive Experience)
Controls complex information management issues to prevent risk.
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Level 5 Behaviors
(Mastery)
Champions the adoption of latest methodologies in building information architecture.
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3 Information Technology Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Manager
Proficiency Level - 4
5 Competency for - Information Technology Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Information Technology Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes how our business makes money and our key business objectives.
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Level 2 Behaviors
(Light Experience)
Assists in designing business models and operating plans.
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Level 3 Behaviors
(Moderate Experience)
Analyses the business impact of demographic changes; suggests effective responses.
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Level 4 Behaviors
(Extensive Experience)
Consults on the selection and adjustment of the go-to-market strategy.
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Level 5 Behaviors
(Mastery)
Builds a mentoring model to ensure a continuous increase of business sense within our business.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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3 Information Technology Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Information Technology Manager
Proficiency Level - 4
5 Competency for - Information Technology Manager
Proficiency Level - 5

Summary of Information Technology Manager skills and competencies

There are 0 hard skills for Information Technology Manager.
12 general skills for Information Technology Manager, Business Continuity, Information Management, Information Technology Infrastructure Library (ITIL), etc.
13 soft skills for Information Technology Manager, Business Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Information Technology Manager, he or she needs to be proficient in Business Acumen, be proficient in Budgeting, and be skilled in Planning and Organizing.

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