Skills & Competencies for IT Quality Assurance Analyst II
IT Quality Assurance Analyst II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for IT Quality Assurance Analyst II
Evaluates, tests, and validates IT systems, services and /or software.
JOB RESPONSIBILITIES for IT Quality Assurance Analyst II
Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops solutions to resolve problems and makes recommendations for improvements to process, configuration, and products.
IT Quality Assurance Analyst II SALARY RANGE
BASE 50%
$86,142
TOTAL 50%
$89,152
Job Level
P02
Job Code
IT10000538
Education/Degree
Bachelor's Degree
Reports To
Manager
IT Quality Assurance Analyst II Skills and Competencies List
1 hard skill or competency (industry competency) for IT Quality Assurance Analyst II
1
Industry Competency –
Root Cause Analysis
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of root cause analysis and its applications.
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Level 2 Behaviors
(Light Experience)
Compiles recommendations for formulating corrective action plans using root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Consults on the various applications of root cause analysis approaches and techniques.
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Level 4 Behaviors
(Extensive Experience)
Improves and updates the fundamental nature of systems and procedures based on the root cause analysis results.
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Level 5 Behaviors
(Mastery)
Creates metrics system in evaluating the performance of root cause analysis.
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3
IT Quality Assurance Analyst II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Analyst II
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Analyst II
Proficiency Level - 5
9 general skills or competencies (Job family competencies) for IT Quality Assurance Analyst II
1
Job Family Competencies –
Automated Testing
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of methodologies and approaches used in automated testing.
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Level 2 Behaviors
(Light Experience)
Documents validation results and identifies software defects using an automated testing tool.
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Level 3 Behaviors
(Moderate Experience)
Implements automated testing procedures for continuous integration and deployment.
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Level 4 Behaviors
(Extensive Experience)
Integrates automated testing into the software development process to fix errors before production.
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Level 5 Behaviors
(Mastery)
Designs and develops frameworks to streamline system software validation.
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2
Job Family Competencies –
IT Governance
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the use and importance of IT governance in managing an organization’s data.
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Level 2 Behaviors
(Light Experience)
Assists in the strategic planning and implementation of initiatives to support IT governance activities.
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Level 3 Behaviors
(Moderate Experience)
Executes governance framework to drive improvement in IT governance measurement.
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Level 4 Behaviors
(Extensive Experience)
Formulates secure and scalable IT visions to improve the IT governance planning process.
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Level 5 Behaviors
(Mastery)
Designs and develops IT governance tools to enhance, streamline, and automate IT governance processes.
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3
IT Quality Assurance Analyst II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Analyst II
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Analyst II
Proficiency Level - 5
8 soft skills or competencies (core competencies) for IT Quality Assurance Analyst II
1
Core Competencies –
Gathering Information
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the importance of gathering relevant information in making informed business decisions.
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Level 2 Behaviors
(Light Experience)
Checks multiple sources to get complete and accurate information.
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Level 3 Behaviors
(Moderate Experience)
Asks questions and gathers the necessary information to make informed business decisions.
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Level 4 Behaviors
(Extensive Experience)
Monitors the overall process of records retention programs.
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Level 5 Behaviors
(Mastery)
Designs a system for monitoring the effectiveness of data-gathering channels.
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2
Core Competencies –
Quality Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the concept and process of quality management (QM).
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Level 2 Behaviors
(Light Experience)
Documents and updates quality management processes, performance measures, and quality improvement plans for periodic review.
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Level 3 Behaviors
(Moderate Experience)
Implements quality assurance and control programs according to the latest procedures.
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Level 4 Behaviors
(Extensive Experience)
Ensures internal quality policies adhere to industry standards and regulations.
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Level 5 Behaviors
(Mastery)
Keeps up-to-date on current quality management processes as they relate to market and regulatory trends.
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3
IT Quality Assurance Analyst II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Analyst II
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Analyst II
Proficiency Level - 5
Summary of IT Quality Assurance Analyst II skills and competencies
There are 1 hard skills for IT Quality Assurance Analyst II, Root Cause Analysis.
9 general skills for IT Quality Assurance Analyst II, Automated Testing, IT Governance, Programming, etc.
8 soft skills for IT Quality Assurance Analyst II, Gathering Information, Quality Management, Analytical Thinking, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Analyst II, he or she needs to be proficient in Gathering Information, be proficient in Quality Management, and be skilled in Analytical Thinking.
9 general skills for IT Quality Assurance Analyst II, Automated Testing, IT Governance, Programming, etc.
8 soft skills for IT Quality Assurance Analyst II, Gathering Information, Quality Management, Analytical Thinking, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Analyst II, he or she needs to be proficient in Gathering Information, be proficient in Quality Management, and be skilled in Analytical Thinking.
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