Skills & Competencies for IT Quality Assurance Analyst III
IT Quality Assurance Analyst III job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for IT Quality Assurance Analyst III
Evaluates, tests, and validates IT systems services and /or software.
JOB RESPONSIBILITIES for IT Quality Assurance Analyst III
Assesses service levels and product performance to ensure they meet established quality standards. Documents issues and tracks status in designated systems. Develops solutions to resolve problems and makes recommendations for improvements to process, configuration, and products. May develop new or special testing for new products or to troubleshoot and resolve complex issues.
IT Quality Assurance Analyst III SALARY RANGE
BASE 50%
$107,377
TOTAL 50%
$112,372
Job Level
P03
Job Code
IT10000539
Education/Degree
Bachelor's Degree
Reports To
Manager
IT Quality Assurance Analyst III Skills and Competencies List
1 hard skill or competency (industry competency) for IT Quality Assurance Analyst III
1
Industry Competency –
Root Cause Analysis
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the significant steps and processes for conducting root cause analysis.
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Level 2 Behaviors
(Light Experience)
Reports the root cause analysis results to stakeholders to prevent future risks.
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Level 3 Behaviors
(Moderate Experience)
Investigates process issues and quality control problems to avoid recurring events.
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Level 4 Behaviors
(Extensive Experience)
Leads and mentors cross-functional teams with the implementation of appropriate root cause analysis techniques.
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Level 5 Behaviors
(Mastery)
Drives applying root cause analysis standard process and best practices to diverse industries.
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3
IT Quality Assurance Analyst III
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Analyst III
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Analyst III
Proficiency Level - 5
9 general skills or competencies (Job family competencies) for IT Quality Assurance Analyst III
1
Job Family Competencies –
Automated Testing
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concepts and components of automated testing.
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Level 2 Behaviors
(Light Experience)
Follows established processes and procedures in conducting automated testing.
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Level 3 Behaviors
(Moderate Experience)
Leverages testing scripts to examine software performance and scalability.
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Level 4 Behaviors
(Extensive Experience)
Oversees automated testing and provides feedback to management during the development process.
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Level 5 Behaviors
(Mastery)
Designs and executes test strategies to improve software quality and reliability.
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2
Job Family Competencies –
IT Governance
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the components of IT risk management, control, and governance processes.
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Level 2 Behaviors
(Light Experience)
Applies IT governance practices to support enhancing the company's risk profile.
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Level 3 Behaviors
(Moderate Experience)
Analyzes IT governance policies and procedures to ensure efficient deployment of policies across the program.
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Level 4 Behaviors
(Extensive Experience)
Drives IT governance processes to mitigate risks and generate business value in our business.
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Level 5 Behaviors
(Mastery)
Builds IT governance frameworks to mitigate IT risks and ensure the alignment of activities with overall business objectives.
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3
IT Quality Assurance Analyst III
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Analyst III
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Analyst III
Proficiency Level - 5
9 soft skills or competencies (core competencies) for IT Quality Assurance Analyst III
1
Core Competencies –
Gathering Information
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Creates confidentiality agreements to ensure accurate submission of information from employees.
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2
Core Competencies –
Quality Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes how operational activities and quality management practices fit together to achieve the desired outcomes.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and planning the quality standards for our business's products and services.
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Level 3 Behaviors
(Moderate Experience)
Analyses the effectiveness of quality metrics to drive quality improvement efforts.
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Level 4 Behaviors
(Extensive Experience)
Consults in implementing quality policies, procedures, and metrics to enhance quality management.
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Level 5 Behaviors
(Mastery)
Champions the implementation of the latest quality management tools, technologies, and methodologies to improve quality performance.
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3
IT Quality Assurance Analyst III
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
IT Quality Assurance Analyst III
Proficiency Level - 4
5
Competency for -
IT Quality Assurance Analyst III
Proficiency Level - 5
Summary of IT Quality Assurance Analyst III skills and competencies
There are 1 hard skills for IT Quality Assurance Analyst III, Root Cause Analysis.
9 general skills for IT Quality Assurance Analyst III, Automated Testing, IT Governance, Programming, etc.
9 soft skills for IT Quality Assurance Analyst III, Gathering Information, Quality Management, Analytical Thinking, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Analyst III, he or she needs to be skilled in Gathering Information, be proficient in Quality Management, and be skilled in Analytical Thinking.
9 general skills for IT Quality Assurance Analyst III, Automated Testing, IT Governance, Programming, etc.
9 soft skills for IT Quality Assurance Analyst III, Gathering Information, Quality Management, Analytical Thinking, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Analyst III, he or she needs to be skilled in Gathering Information, be proficient in Quality Management, and be skilled in Analytical Thinking.
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