3 hard skills or competencies (industry competencies) for Systems Engineering Technician III
Skill definition-Combining active components with passive electrical components to amplify and control electric current flow.
Level 1 Behaviors
(General Familiarity)
Lists the commonly used tools and devices in electronics engineering.
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Level 2 Behaviors
(Light Experience)
Tracks and reports the strengths and limitations of the electronics engineering applications.
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Level 3 Behaviors
(Moderate Experience)
Works with engineering teams on installing electronic components according to engineering drawings.
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Level 4 Behaviors
(Extensive Experience)
Trains engineering staff on proper execution of multiple electronics engineering processes.
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Level 5 Behaviors
(Mastery)
Leads operations of the electronics engineering department to meet strategic engineering objectives.
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Skill definition-Checking the health and performance of equipment to conduct necessary repairs, minimize unplanned downtime, and eliminate any malfunctions.
Level 1 Behaviors
(General Familiarity)
Names the commonly used diagnostic equipment, including but not limited to ohms meters and voltage meters.
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Level 2 Behaviors
(Light Experience)
Supports the equipment analysis, troubleshooting, diagnostics, and repair to minimize production downtime.
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Level 3 Behaviors
(Moderate Experience)
Utilizes diagnostic software and testing equipment to determine and troubleshoot defective electronics.
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Level 4 Behaviors
(Extensive Experience)
Oversees laboratory analysis and ensure that testing is being completed per quality standards.
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Level 5 Behaviors
(Mastery)
Sets guidelines on the proper use and maintenance of all equipment diagnostics.
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8 general skills or competencies (Job family competencies) for Systems Engineering Technician III
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Names some of the components of internal computer hardware.
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Level 2 Behaviors
(Light Experience)
Tracks computer hardware assets and their specifications within the departments.
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Level 3 Behaviors
(Moderate Experience)
Tests and debugs computer hardware to identify functional or performance issues.
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Level 4 Behaviors
(Extensive Experience)
Recommends innovative ways to troubleshoot complex computer hardware issues across our organization.
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Level 5 Behaviors
(Mastery)
Leads the set-up of computer hardware to increase our organization's operational efficiency.
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Skill definition-Knowledge of and ability to apply help desk processes for handling and resolving customer grievances and issues quickly and efficiently.
Level 1 Behaviors
(General Familiarity)
Locates processes and knowledge articles that help the service desk resolve issues.
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Level 2 Behaviors
(Light Experience)
Uses help desk systems in gathering service requests and user interactions.
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Level 3 Behaviors
(Moderate Experience)
Updates internal business procedures to maximize existing help desk functions.
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Level 4 Behaviors
(Extensive Experience)
Oversees the delivery of help desk functions to ensure adherence to the published service levels.
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Level 5 Behaviors
(Mastery)
Keeps current on emerging trends in the help desk system to drive digital transformation across our organization.
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5 soft skills or competencies (core competencies) for Systems Engineering Technician III
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Uses tools to organize and monitor work progress.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Lists basic planning tools and applications used in tracking and organizing time and tasks visually.
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Level 2 Behaviors
(Light Experience)
Seeks all resources needed to accomplish a task efficiently and effectively.
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Level 3 Behaviors
(Moderate Experience)
Works closely with colleagues to identify and reduce interruptions and barriers to time utilization.
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Level 4 Behaviors
(Extensive Experience)
Provides strategic direction to the workforce in managing time to avoid low-value work.
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Level 5 Behaviors
(Mastery)
Monitors the performance of business units to determine and eliminate deviations from priorities.
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Summary of Systems Engineering Technician III skills and competencies
There are 3 hard skills for Systems Engineering Technician III, Electronics Engineering, Equipment Diagnostics, Hardware Troubleshooting.
8 general skills for Systems Engineering Technician III, Computer Hardware, Help Desk, Linux, etc.
5 soft skills for Systems Engineering Technician III, Attention to Detail, Time Management, Initiative, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Systems Engineering Technician III, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be skilled in Initiative.