Skills & Competencies for VP of Network Service

VP of Network Service job profile

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JOB SUMMARY for VP of Network Service

Oversees, plans, and directs all network related service activities for a telecommunications organization.

JOB RESPONSIBILITIES for VP of Network Service

Designs, develops, and administers policies and processes that ensure customer satisfaction. Works with related functions (operations, sales) to develop and improve customer support operations.

VP of Network Service SALARY RANGE

BASE 50%
$253,497
TOTAL 50%
$298,240
Job Level
M05
Job Code
EX05000198
Education/Degree
Bachelor's Degree
Reports To
Top Management

VP of Network Service Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each VP of Network Service skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 general skills or competencies (Job family competencies) for VP of Network Service

1 Job Family Competencies – Service Delivery
Proficiency Level -3
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Cites examples of constraints and benefits in service delivery.
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Level 2 Behaviors
(Light Experience)
Applies various communication styles in providing our services to customers.
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Level 3 Behaviors
(Moderate Experience)
Communicates with any disgruntled customers to win back their trust and business.
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Level 4 Behaviors
(Extensive Experience)
Creates innovative strategies to address reliability issues and optimize service delivery process.
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Level 5 Behaviors
(Mastery)
Conceptualizes effective staffing and scheduling patterns to uphold our quality of service delivery.
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2 Job Family Competencies – Business Continuity
Proficiency Level -3
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Compares the difference between contingency and business continuity plans.
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Level 2 Behaviors
(Light Experience)
Documents risk assessment processes to support the development of an IT business continuity plan.
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Level 3 Behaviors
(Moderate Experience)
Executes disaster recovery plans to meet organizational business continuity requirements.
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Level 4 Behaviors
(Extensive Experience)
Evaluates business continuity plans to ensure effectiveness in responding to incidents.
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Level 5 Behaviors
(Mastery)
Develops and drives business continuity protocols to minimize disruption to business operations.
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3 VP of Network Service - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - VP of Network Service
Proficiency Level - 4
5 Competency for - VP of Network Service
Proficiency Level - 5

13 soft skills or competencies (core competencies) for VP of Network Service

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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2 Core Competencies – Business Performance Management
Proficiency Level -3
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
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Level 3 Behaviors
(Moderate Experience)
Encourages staff to create alternative ideas or solutions after an unsuccessful initial approach.
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Level 4 Behaviors
(Extensive Experience)
Manages the dashboard displaying the business performance via reports, KPIs, and other indicators.
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Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
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3 VP of Network Service - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - VP of Network Service
Proficiency Level - 4
5 Competency for - VP of Network Service
Proficiency Level - 5

Summary of VP of Network Service skills and competencies

There are 0 hard skills for VP of Network Service..
6 general skills for VP of Network Service, Service Delivery, Business Continuity, IT Strategy, etc.
13 soft skills for VP of Network Service, Business Acumen, Business Performance Management, Business Relationship Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a VP of Network Service, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Business Relationship Management.

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