Skills & Competencies for VP of Network Service

VP of Network Service job profile

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JOB SUMMARY for VP of Network Service

Oversees, plans, and directs all network related service activities for a telecommunications organization.

JOB RESPONSIBILITIES for VP of Network Service

Designs, develops, and administers policies and processes that ensure customer satisfaction. Works with related functions (operations, sales) to develop and improve customer support operations.

VP of Network Service SALARY RANGE

BASE 50%
$253,497
TOTAL 50%
$298,240
Job Level
M05
Job Code
EX05000198
Education/Degree
Bachelor's Degree
Reports To
Top Management

VP of Network Service Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each VP of Network Service skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 general skills or competencies (Job family competencies) for VP of Network Service

1 Job Family Competencies – Service Delivery
Proficiency Level -3
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Lists most commonly used tools in service delivery.
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Level 2 Behaviors
(Light Experience)
Reports issues and negative experiences encountered by customers to improve service delivery.
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Level 3 Behaviors
(Moderate Experience)
Prepares surveys to identify customer rating on delivered services compared to their expectations.
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Level 4 Behaviors
(Extensive Experience)
Oversees the overall service delivery process to improve quality and maintain customer satisfaction.
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Level 5 Behaviors
(Mastery)
Improves existing processes to streamline the delivery of top-notch services and meet customer demands.
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2 Job Family Competencies – Business Continuity
Proficiency Level -3
Skill definition-Developing and executing innovative plans to ensure interoperability of business systems in the event of an emergency.
Level 1 Behaviors
(General Familiarity)
Lists business continuity risks, threats, and vulnerabilities across the enterprise.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of business continuity plans.
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Level 3 Behaviors
(Moderate Experience)
Performs business continuity testing to identify areas for improvement.
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Level 4 Behaviors
(Extensive Experience)
Modifies disaster recovery processes to maximize the effectiveness of business continuity programs.
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Level 5 Behaviors
(Mastery)
Establishes and implements SOPs to ensure seamless execution of business continuity plans.
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3 VP of Network Service - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - VP of Network Service
Proficiency Level - 4
5 Competency for - VP of Network Service
Proficiency Level - 5

13 soft skills or competencies (core competencies) for VP of Network Service

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Optimizes business processes based on deep insight into various business unit functions.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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2 Core Competencies – Business Performance Management
Proficiency Level -3
Skill definition-Applying business intelligence to monitor and manage overall business performance towards goals.
Level 1 Behaviors
(General Familiarity)
Names tools and systems used in managing business performance.
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Level 2 Behaviors
(Light Experience)
Maintains open communication with leaders and stays receptive to unit's performance feedback.
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Level 3 Behaviors
(Moderate Experience)
Manages information consolidation to help the management team with evaluation and decision-making.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business goals, milestones, and progress toward project completion.
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Level 5 Behaviors
(Mastery)
Outlines observations and recommendations for improving operational and financial performance.
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3 VP of Network Service - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - VP of Network Service
Proficiency Level - 4
5 Competency for - VP of Network Service
Proficiency Level - 5

Summary of VP of Network Service skills and competencies

There are 0 hard skills for VP of Network Service..
6 general skills for VP of Network Service, Service Delivery, Business Continuity, IT Strategy, etc.
13 soft skills for VP of Network Service, Business Acumen, Business Performance Management, Business Relationship Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a VP of Network Service, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Business Relationship Management.

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