Skills & Competencies for Field Auto Appraiser

Field Auto Appraiser job profile

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JOB SUMMARY for Field Auto Appraiser

Performs field inspection and appraisal of automobiles that have been damaged to determine the extent of damage and the resources needed to restore the vehicle.

JOB RESPONSIBILITIES for Field Auto Appraiser

Documents the parts, labor and materials needed for repairs and produce a detailed estimate of the costs. Advises claims team on specific repair options, cost, and cause of damages. Authorizes to declare vehicles total loss within allowable guidelines. May negotiate with repair shops to agree upon repair costs.

Field Auto Appraiser SALARY RANGE

BASE 50%
$73,325
TOTAL 50%
$75,988
Job Level
P03
Job Code
FA06000964
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Field Auto Appraiser Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Field Auto Appraiser skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 hard skills or competencies (industry competencies) for Field Auto Appraiser

1 Industry Competency – Insurance Industry
Proficiency Level -2
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Describes the current systems and scope of services provided by insurance organizations.
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Level 2 Behaviors
(Light Experience)
Follows industry best practices when preparing reports that detail risk assessment findings in insurance claims.
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Level 3 Behaviors
(Moderate Experience)
Makes necessary adjustments to insurance policies to meet customer needs.
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Level 4 Behaviors
(Extensive Experience)
Handles complex insurance losses through negotiation of favorable claims settlements with insurance companies.
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Level 5 Behaviors
(Mastery)
Develops and establishes risk reduction best practices to prevent fraudulent claims transactions.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -2
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Describes the basic structure of insurance legal and regulatory environment.
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Level 2 Behaviors
(Light Experience)
Complies with insurance legal and regulatory principles to safeguard the rights and interests of the insured.
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Level 3 Behaviors
(Moderate Experience)
Analyzes existing legal and regulatory standards to address errors affecting insurance policies.
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Level 4 Behaviors
(Extensive Experience)
Improves legal procedures for licensing intermediaries or producers to prevent penalties.
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Level 5 Behaviors
(Mastery)
Designs compliance strategies and programs to prevent violations of statutes, regulations, and policies.
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3 Field Auto Appraiser - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Auto Appraiser
Proficiency Level - 4
5 Competency for - Field Auto Appraiser
Proficiency Level - 5

1 general skill or competency (Job family competency) for Field Auto Appraiser

1 Job Family Competencies – Customer Relations
Proficiency Level -2
Skill definition-Creating mutually beneficial relationships with customers to improve their overall experience.
Level 1 Behaviors
(General Familiarity)
Explains the process of creating and maintaining customer relationships.
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Level 2 Behaviors
(Light Experience)
Selects appropriate resources to understand customer behavior and create good relations.
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Level 3 Behaviors
(Moderate Experience)
Maintains a high level of engagement with key customers to grow our customer base.
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Level 4 Behaviors
(Extensive Experience)
Plans customer engagement activities to create value in all interactions and increase loyalty.
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Level 5 Behaviors
(Mastery)
Forecasts trends in customer relationship management to adapt our strategies with customer behaviors.
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3 Field Auto Appraiser - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Auto Appraiser
Proficiency Level - 4
5 Competency for - Field Auto Appraiser
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Field Auto Appraiser

1 Core Competencies – Gathering Information
Proficiency Level -3
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Lists the principles and procedures of gathering information.
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Level 2 Behaviors
(Light Experience)
Determines the source of information to verify its reliability.
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Level 3 Behaviors
(Moderate Experience)
Uses survey results to identify areas that need improvement within our business.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement of our business's records retention program.
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Level 5 Behaviors
(Mastery)
Generates innovative plans for curating and managing gathered information from different sources.
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2 Core Competencies – Critical Thinking
Proficiency Level -3
Skill definition-Questioning, analyzing and evaluating various alternatives and situations to draw a rational conclusion independently.
Level 1 Behaviors
(General Familiarity)
Identifies the skills and traits needed for critical thinking.
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Level 2 Behaviors
(Light Experience)
Explains clearly to others the logical connection between ideas.
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Level 3 Behaviors
(Moderate Experience)
Uses analytical or creative methods to break down complex situations into component problems.
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Level 4 Behaviors
(Extensive Experience)
Leverages critical thinking to build, analyze and evaluate different points of view.
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Level 5 Behaviors
(Mastery)
Leads discussions of alternative options with different parties to make effective decisions.
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3 Field Auto Appraiser - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Field Auto Appraiser
Proficiency Level - 4
5 Competency for - Field Auto Appraiser
Proficiency Level - 5

Summary of Field Auto Appraiser skills and competencies

There are 11 hard skills for Field Auto Appraiser, Insurance Industry, Insurance Legal and Regulatory Environment, Claims Management, etc.
1 general skills for Field Auto Appraiser, Customer Relations.
9 soft skills for Field Auto Appraiser, Gathering Information, Critical Thinking, Attention to Detail, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Auto Appraiser, he or she needs to be skilled in Gathering Information, be skilled in Critical Thinking, and be skilled in Attention to Detail.

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