Skills & Competencies for Regional Agency Director

Regional Agency Director job profile

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JOB SUMMARY for Regional Agency Director

Responsible for all facets of sales performance for insurance agencies within a designated geographic area.

JOB RESPONSIBILITIES for Regional Agency Director

Develops policies, objectives, and initiatives for agencies in the region and is responsible for ensuring the region meets its projected goals. Coordinates operations with those of other regions. Directs agency and district managers in achieving their goals and objectives of securing the optimum volume of high-quality business at proper cost. Responsible for number of premiums written per region.

Regional Agency Director SALARY RANGE

BASE 50%
$205,919
TOTAL 50%
$254,673
Job Level
M04
Job Code
EX05000150
Education/Degree
Bachelor's Degree
Reports To
Top Management

Regional Agency Director Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Regional Agency Director skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Regional Agency Director

1 Industry Competency – Insurance Industry
Proficiency Level -3
Skill definition-Applying knowledge of the insurance industry to provide risk management services and protection to various individuals from financial loss.
Level 1 Behaviors
(General Familiarity)
Names the commonly used tools and techniques for insurance planning and risk management.
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Level 2 Behaviors
(Light Experience)
Reports any discrepancies encountered in reviewing policy records and documentation.
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Level 3 Behaviors
(Moderate Experience)
Works with insurance agents and team members to update and process insurance policies.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative insurance claims processing methods to minimize operational costs.
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Level 5 Behaviors
(Mastery)
Stays abreast of the changes in insurance industry laws to ensure our product and service adherence.
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2 Industry Competency – Insurance Legal and Regulatory Environment
Proficiency Level -3
Skill definition-Creating, executing, and adhering to state and federal laws governing insurance operations to ensure financial security and consumer protection.
Level 1 Behaviors
(General Familiarity)
Explains the application of insurance regulatory laws to avoid civil penalties and license suspension.
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Level 2 Behaviors
(Light Experience)
Supports the execution of a legal and regulatory framework to promote strict insurance compliance.
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Level 3 Behaviors
(Moderate Experience)
Performs compliance reviews to determine possible violations and deficiencies in insurance regulations.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on new laws and regulations to reduce liability risks and compliance violations.
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Level 5 Behaviors
(Mastery)
Establishes best practices in creating insurance laws and regulations to prevent frauds and malpractices.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Regional Agency Director

1 Job Family Competencies – Sales Management
Proficiency Level -4
Skill definition-Meeting or exceeding the company’s sales targets for sales functions.
Level 1 Behaviors
(General Familiarity)
Identifies how to use sales funnel management and customer relationship management tools.
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Level 2 Behaviors
(Light Experience)
Reports any discrepancies identified at the time of sale to the management.
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Level 3 Behaviors
(Moderate Experience)
Makes recommendations to our organization’s sales management to identify target business opportunities.
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Level 4 Behaviors
(Extensive Experience)
Oversees management of available digital advertising inventory.
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Level 5 Behaviors
(Mastery)
Develops new sales management techniques to drive continuous process improvements.
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2 Job Family Competencies – Sales Strategy
Proficiency Level -3
Skill definition-Designing and implementing sales objectives to drive business results and boost sales revenue.
Level 1 Behaviors
(General Familiarity)
Identifies the goals and objectives of sales strategies.
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Level 2 Behaviors
(Light Experience)
Records the sales plan details with the marketing team to reach alignment.
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Level 3 Behaviors
(Moderate Experience)
Participates in the development of sales strategies and quota sets.
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Level 4 Behaviors
(Extensive Experience)
Oversees the overall sales strategy to drive sales growth and customer retention.
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Level 5 Behaviors
(Mastery)
Monitors relevant industry trends to enhance product strategy and sales tactics.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Regional Agency Director

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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2 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -4
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and risks of using KPIs.
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Level 2 Behaviors
(Light Experience)
Gathers internal and external benchmarks for KPI development.
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Level 3 Behaviors
(Moderate Experience)
Interprets and analyses KPI data to recommend courses of action.
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Level 4 Behaviors
(Extensive Experience)
Evaluates ongoing productivity; recommends corresponding modifications on KPIs as indicated.
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Level 5 Behaviors
(Mastery)
Establishes organizational Key Performance Indicators (KPI) frameworks and management processes.
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3 Regional Agency Director - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Regional Agency Director
Proficiency Level - 4
5 Competency for - Regional Agency Director
Proficiency Level - 5

Summary of Regional Agency Director skills and competencies

There are 6 hard skills for Regional Agency Director, Insurance Industry, Insurance Legal and Regulatory Environment, Insurance Products, etc.
2 general skills for Regional Agency Director, Sales Management, Sales Strategy.
11 soft skills for Regional Agency Director, Business Acumen, Key Performance Indicators (KPI), Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Regional Agency Director, he or she needs to be skilled in Business Acumen, be skilled in Key Performance Indicators (KPI), and be skilled in Budgeting.

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