Skills & Competencies for E-commerce Strategy Manager

E-commerce Strategy Manager job profile

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JOB SUMMARY for E-commerce Strategy Manager

Implements the policies and plans to execute the overall vision, strategy, and capacity needed to support organizational long-term and short-term e-commerce sales growth goals.

JOB RESPONSIBILITIES for E-commerce Strategy Manager

Provides support for evaluating e-commerce investments & initiatives and facilitates the development of business cases and marketing plans. Compiles data and analytics to study traffic, trends, customer touchpoints, and pain points used to analyze opportunities for innovation and expansion of customer engagement and revenue. Partners with stakeholders across the organization to optimize digital channels. Plans and implements technical projects for improvements to customer experience, new e-commerce features and offerings.

E-commerce Strategy Manager SALARY RANGE

BASE 50%
$135,957
TOTAL 50%
$147,879
Job Level
M02
Job Code
IT10000261
Education/Degree
Bachelor's Degree
Reports To
Director

E-commerce Strategy Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each E-commerce Strategy Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for E-commerce Strategy Manager

1 Job Family Competencies – Business Strategy
Proficiency Level -2
Skill definition-Developing and implementing plans to assess the actions and goals of a business.
Level 1 Behaviors
(General Familiarity)
Lists the components and elements of a business strategy.
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Level 2 Behaviors
(Light Experience)
Tracks business strategy reviews to assess the progress of strategy achievement.
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Level 3 Behaviors
(Moderate Experience)
Works with teams to translate the business strategy to align business objectives.
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Level 4 Behaviors
(Extensive Experience)
Presents data with a clear point of view to use insights and help drive business strategy.
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Level 5 Behaviors
(Mastery)
Leads the build-out of business strategy multi-generation plans to achieve goals and objectives.
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2 Job Family Competencies – Business Analysis
Proficiency Level -3
Skill definition-Analyzing an organization's structure, process, technology, and capabilities to determine information systems changes needed for achieving organizational goals.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of business analysis in achieving organizational success.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of new technological solutions across our business.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with other teams to analyze and define current business processes.
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Level 4 Behaviors
(Extensive Experience)
Recommends solutions that will best fit the business’s current and future needs.
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Level 5 Behaviors
(Mastery)
Leads the implementation of innovative techniques to streamline the business analysis process.
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3 E-commerce Strategy Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - E-commerce Strategy Manager
Proficiency Level - 4
5 Competency for - E-commerce Strategy Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for E-commerce Strategy Manager

1 Core Competencies – Business Acumen
Proficiency Level -2
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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2 Core Competencies – Products And Services
Proficiency Level -3
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Illustrates how customers use our business's products and services.
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Level 2 Behaviors
(Light Experience)
Uses precise and appropriate terminology to explain the characteristics of the P/S.
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Level 3 Behaviors
(Moderate Experience)
Obtains information regarding the commonalities of diverse products and services within our business.
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Level 4 Behaviors
(Extensive Experience)
Proposes solutions to colleagues regarding implementation and operation-related considerations.
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Level 5 Behaviors
(Mastery)
Provides a full range of consulting for the product and service production team.
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3 E-commerce Strategy Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - E-commerce Strategy Manager
Proficiency Level - 4
5 Competency for - E-commerce Strategy Manager
Proficiency Level - 5

Summary of E-commerce Strategy Manager skills and competencies

There are 0 hard skills for E-commerce Strategy Manager.
9 general skills for E-commerce Strategy Manager, Business Strategy, Business Analysis, Enterprise Analysis, etc.
13 soft skills for E-commerce Strategy Manager, Business Acumen, Products And Services, Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a E-commerce Strategy Manager, he or she needs to be proficient in Business Acumen, be skilled in Products And Services, and be proficient in Budgeting.

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