8 general skills or competencies (Job family competencies) for IT Project Assistant
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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Skill definition-Planning, scheduling, execution, monitoring, and reporting of IT projects aim to target our organizations' specific information technology goals.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of delivering IT project management tools.
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Level 2 Behaviors
(Light Experience)
Identifies IT project resources need to plan and implement solutions.
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Level 3 Behaviors
(Moderate Experience)
Uses IT project management methods to manage high-priority strategic projects.
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Level 4 Behaviors
(Extensive Experience)
Oversees project management oversight to support quality IT projects.
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Level 5 Behaviors
(Mastery)
Establishes project management protocols to lead a successful completion of IT projects.
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7 soft skills or competencies (core competencies) for IT Project Assistant
Skill definition-The practice of planning, organizing, conducting and participating in well-structured meetings for effectiveness and productivity.
Level 1 Behaviors
(General Familiarity)
Lists the necessary actions before, during, and after a meeting.
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Level 2 Behaviors
(Light Experience)
Plans and organizes regular weekly, monthly, and quarterly internal meetings.
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Level 3 Behaviors
(Moderate Experience)
Organizes remote and virtual meetings leveraging various tools.
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Level 4 Behaviors
(Extensive Experience)
Initiates and organizes ad-hoc meetings for emergency situations.
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Level 5 Behaviors
(Mastery)
Keeps up on the latest meeting management trends to update internal best practices.
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Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Seeks opportunities to suggest improvements in the existing workflow or procedures.
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Level 2 Behaviors
(Light Experience)
Displays the ability to work meticulously and prevent mistakes.
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Level 3 Behaviors
(Moderate Experience)
Defines quality standards from multiple perspectives.
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Level 4 Behaviors
(Extensive Experience)
Provides training and recognition programs to encourage the team to enhance work quality.
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Level 5 Behaviors
(Mastery)
Leads the implementation of systems and procedures focused on enhancing quality.
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Summary of IT Project Assistant skills and competencies
There are 0 hard skills for IT Project Assistant.
8 general skills for IT Project Assistant, Change Management, IT Project Management, Project Communications, etc.
7 soft skills for IT Project Assistant, Meeting Management, Quality Focus, Attention to Detail, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Assistant, he or she needs to be proficient in Meeting Management, be proficient in Quality Focus, and be proficient in Attention to Detail.