8 general skills or competencies (Job family competencies) for IT Project Assistant
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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Skill definition-Planning, scheduling, execution, monitoring, and reporting of IT projects aim to target our organizations' specific information technology goals.
Level 1 Behaviors
(General Familiarity)
Explains underlying concepts and terminologies relating to IT project management.
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Level 2 Behaviors
(Light Experience)
Identifies IT project resources need to plan and implement solutions.
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Level 3 Behaviors
(Moderate Experience)
Uses established project management techniques to develop IT project plans.
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Level 4 Behaviors
(Extensive Experience)
Monitors the ongoing process of each project to align its targets for each project objective.
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Level 5 Behaviors
(Mastery)
Establishes framework, standards, and procedures for IT project management throughout the agency.
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7 soft skills or competencies (core competencies) for IT Project Assistant
Skill definition-The practice of planning, organizing, conducting and participating in well-structured meetings for effectiveness and productivity.
Level 1 Behaviors
(General Familiarity)
Describes the roles and responsibilities of different meeting participants.
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Level 2 Behaviors
(Light Experience)
Follows up on action items created in meetings.
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Level 3 Behaviors
(Moderate Experience)
Justifies the rationale for the meeting, its agenda, and the responsibilities of participants.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates ownership of meeting decisions and action plans.
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Level 5 Behaviors
(Mastery)
Establishes organizational meeting management policies and standard operating procedures (SOP).
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Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Cites examples of practices and principles to maintain quality-focused operations.
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Level 2 Behaviors
(Light Experience)
Completes all assignments with high quality to support work plan.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with various teams and stakeholders to improve the quality of products and services.
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Level 4 Behaviors
(Extensive Experience)
Develops quality assurance processes based on Six Sigma, ISO 9000 or Baldrige principles.
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Level 5 Behaviors
(Mastery)
Directs process evaluation to check redundancies and workflow inhibitors.
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Summary of IT Project Assistant skills and competencies
There are 0 hard skills for IT Project Assistant.
8 general skills for IT Project Assistant, Change Management, IT Project Management, Project Communications, etc.
7 soft skills for IT Project Assistant, Meeting Management, Quality Focus, Attention to Detail, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Assistant, he or she needs to be proficient in Meeting Management, be proficient in Quality Focus, and be proficient in Attention to Detail.