12 general skills or competencies (Job family competencies) for IT Project Management and Delivery Director
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Lists down common DevOps tools and their functionalities.
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Level 2 Behaviors
(Light Experience)
Supports continuous integration and delivery to merge code changes frequently and incorporate end-to-end testing.
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Level 3 Behaviors
(Moderate Experience)
Uses external information to bring progressive solutions to advance the DevOps capabilities of our organization.
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Level 4 Behaviors
(Extensive Experience)
Provides coaching on best practices for DevOps culture enablement.
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Level 5 Behaviors
(Mastery)
Promotes the adoption of emerging practices and tools in DevOps operations to increase performance and automation processes.
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Skill definition-Monitoring and managing IT resources to generate value through technology and efficiency.
Level 1 Behaviors
(General Familiarity)
Lists IT technologies and project management tools used across our business.
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Level 2 Behaviors
(Light Experience)
Supports the department with the overall IT management to generate value for our business.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with IT and business policies to coordinate and report the technical aspects of IT management.
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Level 4 Behaviors
(Extensive Experience)
Recommends IT security enhancements to improve business operations.
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Level 5 Behaviors
(Mastery)
Leads the development of IT policies and tools to support the implementation of strategies set by the upper management.
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13 soft skills or competencies (core competencies) for IT Project Management and Delivery Director
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Identifies internal and external quality management policies and standards.
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Level 2 Behaviors
(Light Experience)
Keeps quality management system data current to ensure accuracy and consistency.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to tailor the general quality control measures for specific situations.
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Level 4 Behaviors
(Extensive Experience)
Researches and recommends alternative tools and methodologies for better quality management.
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Level 5 Behaviors
(Mastery)
Promotes continuous quality improvement by collaborating with the management team to foster a culture of Total Quality Management.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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Summary of IT Project Management and Delivery Director skills and competencies
There are 0 hard skills for IT Project Management and Delivery Director.
12 general skills for IT Project Management and Delivery Director, DevOps, IT Management, Change Management, etc.
13 soft skills for IT Project Management and Delivery Director, Quality Management, Planning and Organizing, Driving Results, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Management and Delivery Director, he or she needs to be skilled in Quality Management, be skilled in Planning and Organizing, and be skilled in Driving Results.