Skills & Competencies for IT Project Management and Delivery Manager

IT Project Management and Delivery Manager job profile

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JOB SUMMARY for IT Project Management and Delivery Manager

Manages a team of technical project managers and support staff responsible for the delivery of IT projects.

JOB RESPONSIBILITIES for IT Project Management and Delivery Manager

Establishes project management and quality standards and methods that ensure on-time and in-scope delivery. Oversees the development of technical estimates, work plans, methodologies, and deliverables. Conducts skills assessments, training, and initiatives to develop the project delivery team. Monitors all project milestones and design of technical status reports. Ensures that risk is analyzed and mitigated for each project. Has deep and broad knowledge of technology.

IT Project Management and Delivery Manager SALARY RANGE

BASE 50%
$142,956
TOTAL 50%
$156,570
Job Level
M02
Job Code
IT10000620
Education/Degree
Bachelor's Degree
Reports To
Director

IT Project Management and Delivery Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each IT Project Management and Delivery Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for IT Project Management and Delivery Manager

1 Job Family Competencies – DevOps
Proficiency Level -3
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Describes the concepts, features, and principles of DevOps.
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Level 2 Behaviors
(Light Experience)
Assists in code development, review, and merging to quickly deploy infrastructure and servers.
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Level 3 Behaviors
(Moderate Experience)
Deploys serverless code on a computing platform to automate DevOps tasks.
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Level 4 Behaviors
(Extensive Experience)
Leads the selection and development of DevOps toolchains according to organizational goals.
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Level 5 Behaviors
(Mastery)
Champions the establishment and continued use of DevOps best practices.
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2 Job Family Competencies – IT Management
Proficiency Level -3
Skill definition-Monitoring and managing IT resources to generate value through technology and efficiency.
Level 1 Behaviors
(General Familiarity)
Documents IT function needs through combination of business relationship management skillsets.
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Level 2 Behaviors
(Light Experience)
Conducts the maintenance of IT management systems to properly document solutions to issues.
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Level 3 Behaviors
(Moderate Experience)
Coordinates the delivery of IT solutions to establish project management.
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Level 4 Behaviors
(Extensive Experience)
Manages the development of a robust IT management system to provide visibility to IT performance.
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Level 5 Behaviors
(Mastery)
Conceptualizes a system security plan using IT risk management framework (RMF) for our business's IT systems.
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3 IT Project Management and Delivery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Project Management and Delivery Manager
Proficiency Level - 4
5 Competency for - IT Project Management and Delivery Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for IT Project Management and Delivery Manager

1 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes the concept and process of quality management (QM).
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Level 2 Behaviors
(Light Experience)
Documents and updates quality management processes, performance measures, and quality improvement plans for periodic review.
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Level 3 Behaviors
(Moderate Experience)
Implements quality assurance and control programs according to the latest procedures.
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Level 4 Behaviors
(Extensive Experience)
Ensures internal quality policies adhere to industry standards and regulations.
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Level 5 Behaviors
(Mastery)
Keeps up-to-date on current quality management processes as they relate to market and regulatory trends.
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2 Core Competencies – Resource Management
Proficiency Level -3
Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Identifies the key internal and external resources that are required to ensure targets are met.
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Level 2 Behaviors
(Light Experience)
Supports the daily operation of resource management systems.
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Level 3 Behaviors
(Moderate Experience)
Reviews project budget variance issues with management relative to physical, human, and other resources.
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Level 4 Behaviors
(Extensive Experience)
Negotiates with external vendors to obtain critical resources.
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Level 5 Behaviors
(Mastery)
Predicts industry and market trends and plans resource management accordingly to guarantee organizational success.
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3 IT Project Management and Delivery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Project Management and Delivery Manager
Proficiency Level - 4
5 Competency for - IT Project Management and Delivery Manager
Proficiency Level - 5

Summary of IT Project Management and Delivery Manager skills and competencies

There are 0 hard skills for IT Project Management and Delivery Manager.
12 general skills for IT Project Management and Delivery Manager, DevOps, IT Management, Change Management, etc.
12 soft skills for IT Project Management and Delivery Manager, Quality Management, Resource Management, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Management and Delivery Manager, he or she needs to be skilled in Quality Management, be skilled in Resource Management, and be skilled in Planning and Organizing.

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