Skills & Competencies for IT Project Management and Delivery Manager

IT Project Management and Delivery Manager job profile

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JOB SUMMARY for IT Project Management and Delivery Manager

Manages a team of technical project managers and support staff responsible for the delivery of IT projects.

JOB RESPONSIBILITIES for IT Project Management and Delivery Manager

Establishes project management and quality standards and methods that ensure on-time and in-scope delivery. Oversees the development of technical estimates, work plans, methodologies, and deliverables. Conducts skills assessments, training, and initiatives to develop the project delivery team. Monitors all project milestones and design of technical status reports. Ensures that risk is analyzed and mitigated for each project. Has deep and broad knowledge of technology.

IT Project Management and Delivery Manager SALARY RANGE

BASE 50%
$143,329
TOTAL 50%
$156,977
Job Level
M02
Job Code
IT10000620
Education/Degree
Bachelor's Degree
Reports To
Director

IT Project Management and Delivery Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each IT Project Management and Delivery Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for IT Project Management and Delivery Manager

1 Job Family Competencies – DevOps
Proficiency Level -3
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Explains the advantages and disadvantages of DevOps implementation.
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Level 2 Behaviors
(Light Experience)
Identifies defects and tracks bugs to ensure continuous operations of the software development lifecycle.
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Level 3 Behaviors
(Moderate Experience)
Evaluates each release automation and generate reports to improve future releases.
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Level 4 Behaviors
(Extensive Experience)
Monitors and alerts the team about the impact and risk of DevOps changes.
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Level 5 Behaviors
(Mastery)
Develops automated security and compliance capabilities in support of DevOps processes.
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2 Job Family Competencies – IT Management
Proficiency Level -3
Skill definition-Monitoring and managing IT resources to generate value through technology and efficiency.
Level 1 Behaviors
(General Familiarity)
Explains ITIL concepts as they relate to the overall lifecycle of IT services within a business.
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Level 2 Behaviors
(Light Experience)
Reports any threats immediately to IT management to drive security goals.
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Level 3 Behaviors
(Moderate Experience)
Leverages program planning methodologies and tools to perform IT management functions.
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Level 4 Behaviors
(Extensive Experience)
Provides direct management of the overall IT network operations, such as controlling system and network security.
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Level 5 Behaviors
(Mastery)
Keeps abreast of new trends and innovations in the field of IT project management to achieve information technology goals.
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3 IT Project Management and Delivery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Project Management and Delivery Manager
Proficiency Level - 4
5 Competency for - IT Project Management and Delivery Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for IT Project Management and Delivery Manager

1 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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2 Core Competencies – Resource Management
Proficiency Level -3
Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Identifies the key internal and external resources that are required to ensure targets are met.
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Level 2 Behaviors
(Light Experience)
Follows up the resource planning and allocation changes to make sure projects are on track.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing procedures and processes for more efficient management of our business's capital, skills, and equipment.
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Level 4 Behaviors
(Extensive Experience)
Leverages advanced technologies and tools to streamline resource planning and allocation.
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Level 5 Behaviors
(Mastery)
Leads and drives the transformation of resource planning, organizing, and management to stay competitive.
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3 IT Project Management and Delivery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Project Management and Delivery Manager
Proficiency Level - 4
5 Competency for - IT Project Management and Delivery Manager
Proficiency Level - 5

Summary of IT Project Management and Delivery Manager skills and competencies

There are 0 hard skills for IT Project Management and Delivery Manager.
12 general skills for IT Project Management and Delivery Manager, DevOps, IT Management, Change Management, etc.
12 soft skills for IT Project Management and Delivery Manager, Quality Management, Resource Management, Planning and Organizing, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Project Management and Delivery Manager, he or she needs to be skilled in Quality Management, be skilled in Resource Management, and be skilled in Planning and Organizing.

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