11 general skills or competencies (Job family competencies) for Program Management Office Analyst I
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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Skill definition-Developing schedule, assigning resources to tasks, managing budget, and keeping project plans on time.
Level 1 Behaviors
(General Familiarity)
Explains how to utilize Microsoft Project as a project management software.
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Level 2 Behaviors
(Light Experience)
Supports multiple project management methodologies using Microsoft Projects.
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Level 3 Behaviors
(Moderate Experience)
Prepares reports to compare different project versions and shows what changed between versions.
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Level 4 Behaviors
(Extensive Experience)
Maintains all project-related records in our project management tools using Microsoft Project.
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Level 5 Behaviors
(Mastery)
Leads all related project activities, developing estimates and creating plans in Microsoft Project.
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7 soft skills or competencies (core competencies) for Program Management Office Analyst I
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and purposes of Key Performance Indicators (KPI).
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Level 2 Behaviors
(Light Experience)
Follows up on regular action items related to KPI implementation.
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Level 3 Behaviors
(Moderate Experience)
Defines KPIs in terms of Specific, Measurable, Achievable, Realistic, and Timely (SMART) goal criteria.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs on KPI practices to employees and managers.
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Level 5 Behaviors
(Mastery)
Defines and modifies strategic KPIs to drive organizational objectives and priorities.
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Summary of Program Management Office Analyst I skills and competencies
There are 0 hard skills for Program Management Office Analyst I.
11 general skills for Program Management Office Analyst I, Change Management, Microsoft Project, Program Management, etc.
7 soft skills for Program Management Office Analyst I, Business Acumen, Key Performance Indicators (KPI), Process Improvement, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Analyst I, he or she needs to be proficient in Business Acumen, be proficient in Key Performance Indicators (KPI), and be proficient in Process Improvement.