11 general skills or competencies (Job family competencies) for Program Management Office Analyst II
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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Skill definition-Developing schedule, assigning resources to tasks, managing budget, and keeping project plans on time.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of utilizing Microsoft Project in scheduling plans.
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Level 2 Behaviors
(Light Experience)
Selects a Microsoft Project template according to the type of project assigned.
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Level 3 Behaviors
(Moderate Experience)
Implements various scheduling methods and tools in Microsoft Project software.
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Level 4 Behaviors
(Extensive Experience)
Facilitates project meetings to maintain the project schedule utilizing Microsoft Project.
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Level 5 Behaviors
(Mastery)
Develops comprehensive project plans utilizing Microsoft Project software.
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7 soft skills or competencies (core competencies) for Program Management Office Analyst II
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Applies technical expertise, business sense, and product knowledge to manage the product lifecycle effectively.
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Level 4 Behaviors
(Extensive Experience)
Coordinates technical and business teams to solve complex and diverse customer problems.
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Level 5 Behaviors
(Mastery)
Builds strong business partnerships internally and externally to drive "win-win" business successes.
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Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Contrasts KPI with other performance management tools, such as Balanced Score Card (BSC) and Objectives and Key Results (OKR).
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Level 2 Behaviors
(Light Experience)
Compiles and updates KPI data to show impact on productivity.
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Level 3 Behaviors
(Moderate Experience)
Communicates KPI-related initiatives such as what, why, and how to ensure transparency.
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Level 4 Behaviors
(Extensive Experience)
Consults on using KPI for business review and forecasting.
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Level 5 Behaviors
(Mastery)
Champions the adoption of KPI-based management to promote high-performance culture.
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Summary of Program Management Office Analyst II skills and competencies
There are 0 hard skills for Program Management Office Analyst II.
11 general skills for Program Management Office Analyst II, Change Management, Microsoft Project, Program Management, etc.
7 soft skills for Program Management Office Analyst II, Business Acumen, Key Performance Indicators (KPI), Process Improvement, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Management Office Analyst II, he or she needs to be proficient in Business Acumen, be proficient in Key Performance Indicators (KPI), and be proficient in Process Improvement.