Skills & Competencies for Program Manager

Program Manager job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Program Manager

Coordinates and monitors the scheduling, pricing, and technical performance of company programs.

JOB RESPONSIBILITIES for Program Manager

Negotiates and prepares contracts by considering the financial conditions, resources, and contractual requirements. Develops new business and expands product line. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to program from various departments. Ensures projects are completed on time and within budget. Acts as advisor to program team regarding projects, tasks, and operations. Prepares proposals to win new programs.

Program Manager SALARY RANGE

BASE 50%
$150,241
TOTAL 50%
$160,561
Job Level
M02
Job Code
HR09200342
Education/Degree
Bachelor's Degree
Reports To
Department Head

Program Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

12 general skills or competencies (Job family competencies) for Program Manager

1 Job Family Competencies – Contract Management
Proficiency Level -3
Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Explains the importance of legal and financial implications in contract management.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Prepares all the necessary documentation for contract negotiations.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Participates in contract reviews to achieve corporate risk management objectives.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Monitors legal and regulatory requirements for the performance of contract management.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops overall solutions to address strategic contract issues.
See 4 More Skill Behaviors
2 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
See 4 More Skill Behaviors
3 Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Manager
Proficiency Level - 4
5 Competency for - Program Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Program Manager

1 Core Competencies – Business Acumen
Proficiency Level -3
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
See 4 More Skill Behaviors
2 Core Competencies – Quality Management
Proficiency Level -3
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the benefit and importance of high quality to drive client satisfaction and organizational success.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Escalates high-priority quality issues immediately to management for immediate attention.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
See 4 More Skill Behaviors
3 Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Manager
Proficiency Level - 4
5 Competency for - Program Manager
Proficiency Level - 5

Summary of Program Manager skills and competencies

There are 0 hard skills for Program Manager.
12 general skills for Program Manager, Contract Management, Change Management, Program Management, etc.
11 soft skills for Program Manager, Business Acumen, Quality Management, Resource Management, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Manager, he or she needs to be skilled in Business Acumen, be skilled in Quality Management, and be skilled in Resource Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.