8 general skills or competencies (Job family competencies) for Top Program Management Office Executive
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Documents change management controls, procedures, and requirements.
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Level 2 Behaviors
(Light Experience)
Compiles change readiness findings to support the overall change project.
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Level 3 Behaviors
(Moderate Experience)
Implements change management programs to improve operating efficiency.
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Level 4 Behaviors
(Extensive Experience)
Formulates operational and business workflow changes to maximize change adoption.
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Level 5 Behaviors
(Mastery)
Establishes standard operating procedures to improve change and request management.
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Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Describes concepts and principles of program management in improving organizational performance.
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Level 2 Behaviors
(Light Experience)
Conducts continuous program analysis to determine risks and impact on the program.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenditure of various projects to achieve objectives and allowable schedule constraints.
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Level 4 Behaviors
(Extensive Experience)
Makes presentations to senior management for new talent management programs.
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Level 5 Behaviors
(Mastery)
Creates guidelines, standards, and procedures to govern the solution and delivery of programs.
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12 soft skills or competencies (core competencies) for Top Program Management Office Executive
Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Describes the concept and process of quality management (QM).
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Level 2 Behaviors
(Light Experience)
Documents and updates quality management processes, performance measures, and quality improvement plans for periodic review.
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Level 3 Behaviors
(Moderate Experience)
Implements quality assurance and control programs according to the latest procedures.
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Level 4 Behaviors
(Extensive Experience)
Ensures internal quality policies adhere to industry standards and regulations.
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Level 5 Behaviors
(Mastery)
Keeps up-to-date on current quality management processes as they relate to market and regulatory trends.
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Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Explains the purposes and importance of resource management.
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Level 2 Behaviors
(Light Experience)
Develops resource requirements and recommendations based upon analysis and presents to leadership for final decisions.
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Level 3 Behaviors
(Moderate Experience)
Effectively deals with resource shortage and oversupply issues.
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Level 4 Behaviors
(Extensive Experience)
Ensures integrity and availability of all technology resources through adherence to change control and configuration management processes and procedures.
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Level 5 Behaviors
(Mastery)
Develops and updates the resource management metrics and KPIs to track and improve performance.
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Summary of Top Program Management Office Executive skills and competencies
There are 0 hard skills for Top Program Management Office Executive.
8 general skills for Top Program Management Office Executive, Change Management, Program Management, Project Cost Management, etc.
12 soft skills for Top Program Management Office Executive, Quality Management, Resource Management, Driving Results, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Program Management Office Executive, he or she needs to be skilled in Quality Management, be skilled in Resource Management, and be skilled in Driving Results.