11 general skills or competencies (Job family competencies) for Quality Assurance Specialist II
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes the key elements and concepts of ISO management system standards.
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Level 2 Behaviors
(Light Experience)
Conducts audits to support compliance of procedures with ISO protocols.
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Level 3 Behaviors
(Moderate Experience)
Coordinates testing activities to ensure continuous control over materials, facilities, and products.
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Level 4 Behaviors
(Extensive Experience)
Improves quality systems documentation to meet and exceed ISO organizational standards.
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Level 5 Behaviors
(Mastery)
Constructs quality control systems to monitor and audit quality standards for applicable ISO requirements.
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Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Documents planning processes, schedules, and Kaizen activities on the production floor.
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Level 2 Behaviors
(Light Experience)
Gathers issues and problems to get buy-in for organizational change with the help of the employees.
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Level 3 Behaviors
(Moderate Experience)
Maintains and updates the documentation of Kaizen projects to track and report significant results.
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Level 4 Behaviors
(Extensive Experience)
Facilitates opportunities for Kaizen activities/events to ensure timely response to customer issues.
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Level 5 Behaviors
(Mastery)
Builds Kaizen funnel and sustainment metrics to improve core transactional processes across the business.
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8 soft skills or competencies (core competencies) for Quality Assurance Specialist II
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Describes the importance of gathering relevant information in making informed business decisions.
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Level 2 Behaviors
(Light Experience)
Checks multiple sources to get complete and accurate information.
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Level 3 Behaviors
(Moderate Experience)
Asks questions and gathers the necessary information to make informed business decisions.
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Level 4 Behaviors
(Extensive Experience)
Monitors the overall process of records retention programs.
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Level 5 Behaviors
(Mastery)
Designs a system for monitoring the effectiveness of data-gathering channels.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Documents the best practices and resources used in process improvement.
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Level 2 Behaviors
(Light Experience)
Looks for alternative ways to eliminate redundancy and uncertainties in processes.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic changes to existing processes to make our business more efficient or profitable.
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Level 4 Behaviors
(Extensive Experience)
Creates workflows to optimize incremental changes to our business's processes.
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Level 5 Behaviors
(Mastery)
Builds a culture that fosters continuous improvement to drive successful business execution.
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Summary of Quality Assurance Specialist II skills and competencies
There are 0 hard skills for Quality Assurance Specialist II.
11 general skills for Quality Assurance Specialist II, ISO Standards, KaiZen, Lean Management, etc.
8 soft skills for Quality Assurance Specialist II, Gathering Information, Process Improvement, Quality Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Specialist II, he or she needs to be proficient in Gathering Information, be proficient in Process Improvement, and be proficient in Quality Management.