1 hard skill or competency (industry competency) for Quality Control Analyst II
Skill definition-Performing medical procedures conducted in a laboratory with proper equipment, supplies, and certified experts.
Level 1 Behaviors
(General Familiarity)
Cites examples of the laboratory tools and equipment used in medical testing.
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Level 2 Behaviors
(Light Experience)
Collects and processes patient specimens for testing in adherence to laboratory protocols.
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Level 3 Behaviors
(Moderate Experience)
Executes various laboratory testing procedures to evaluate and monitor medical conditions.
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Level 4 Behaviors
(Extensive Experience)
Evaluates departmental quality control programs to provide accurate lab testing.
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Level 5 Behaviors
(Mastery)
Creates quality parameters and indicators in evaluating and improving laboratory testing performance.
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12 general skills or competencies (Job family competencies) for Quality Control Analyst II
Skill definition-Monitoring and analyzing process conditions to accurately determine process performance and prescribe preventive actions.
Level 1 Behaviors
(General Familiarity)
Explains how to apply mathematical concepts to statistical process control efforts.
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Level 2 Behaviors
(Light Experience)
Identifies statistical process controls and in-process materials to a quality matrix.
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Level 3 Behaviors
(Moderate Experience)
Executes statistical process control techniques to control parameters during operations.
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Level 4 Behaviors
(Extensive Experience)
Guides the development of statistical process control to drive the full potential of business processes.
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Level 5 Behaviors
(Mastery)
Develops key process indicators to measure improvements through statistical process control.
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Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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8 soft skills or competencies (core competencies) for Quality Control Analyst II
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
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Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
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Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
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Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
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Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
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Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Documents the best practices and resources used in process improvement.
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Level 2 Behaviors
(Light Experience)
Looks for alternative ways to eliminate redundancy and uncertainties in processes.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic changes to existing processes to make our business more efficient or profitable.
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Level 4 Behaviors
(Extensive Experience)
Delivers organization-wide solutions to address complex problems affecting process improvement.
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Level 5 Behaviors
(Mastery)
Champions digital solutions to remove inefficiencies and replicate best practices toward improvement.
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Summary of Quality Control Analyst II skills and competencies
There are 1 hard skills for Quality Control Analyst II, Laboratory Testing.
12 general skills for Quality Control Analyst II, Statistical Process Control, Change Management, ISO Standards, etc.
8 soft skills for Quality Control Analyst II, Gathering Information, Process Improvement, Standard Operating Procedures (SOP), etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Analyst II, he or she needs to be proficient in Gathering Information, be proficient in Process Improvement, and be proficient in Standard Operating Procedures (SOP).