1 hard skill or competency (industry competency) for Quality Control Manager
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Explains bill of material (BOM) and part numbers concerning manufacturing processes.
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Level 2 Behaviors
(Light Experience)
Reports delivery status, challenges, and resolutions to management to drive efficiency.
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Level 3 Behaviors
(Moderate Experience)
Monitors manufacturing processes by tracking key production metrics.
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Level 4 Behaviors
(Extensive Experience)
Interprets blueprints and specifications and selects the correct materials, tools, and manufacturing processes.
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Level 5 Behaviors
(Mastery)
Drives a culture within the organization that constantly improves manufacturing processes.
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13 general skills or competencies (Job family competencies) for Quality Control Manager
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Explains potential impacts and challenges of different change management processes.
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Level 2 Behaviors
(Light Experience)
Gathers input relating to change in business processes, goals, and methodologies.
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Level 3 Behaviors
(Moderate Experience)
Prepares and updates status reports of process changes to monitor progress.
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Level 4 Behaviors
(Extensive Experience)
Oversees change management projects to prioritize multiple tasks under tight deadlines.
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Level 5 Behaviors
(Mastery)
Leads the implementation of change management to improve performance measures.
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Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Explains the ISO standards for quality management systems.
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Level 2 Behaviors
(Light Experience)
Identifies the improvements of the management system according to ISO standards.
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Level 3 Behaviors
(Moderate Experience)
Participates in ISO audits to verify local and organization-wide compliance to specified standards.
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Level 4 Behaviors
(Extensive Experience)
Oversees the inspection of materials, parts, and products to reduce product defects.
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Level 5 Behaviors
(Mastery)
Integrates updated industry regulations and changes related to ISO standards to develop and meet product quality.
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7 soft skills or competencies (core competencies) for Quality Control Manager
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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Skill definition-The process of planning, controlling and improving of product/service quality to maintain a desired and consistent level.
Level 1 Behaviors
(General Familiarity)
Explains the evolution and popular methodologies of quality management.
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Level 2 Behaviors
(Light Experience)
Identifies quality assurance issues per defined process and prepares appropriate reporting to management.
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Level 3 Behaviors
(Moderate Experience)
Maintains compliance with established quality standards such as ISO 9000, Six Sigma, etc.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the investigation and resolution of quality incidents, process deviation, and product defects.
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Level 5 Behaviors
(Mastery)
Leads our organizational change management efforts to enhance quality management.
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Summary of Quality Control Manager skills and competencies
There are 1 hard skills for Quality Control Manager, Manufacturing Processes.
13 general skills for Quality Control Manager, Change Management, ISO Standards, KaiZen, etc.
7 soft skills for Quality Control Manager, Budgeting, Quality Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Control Manager, he or she needs to be proficient in Budgeting, be skilled in Quality Management, and be skilled in Planning and Organizing.