Skills & Competencies for Six Sigma Quality Program Manager

Six Sigma Quality Program Manager job profile

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JOB SUMMARY for Six Sigma Quality Program Manager

Leads and manages Six Sigma projects.

JOB RESPONSIBILITIES for Six Sigma Quality Program Manager

Plans and develops guidelines, targets, and standards used for monitoring and measuring results. Incorporates Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. Coaches and trains teams in the utilization and deployment of Six Sigma tools and principles.

Six Sigma Quality Program Manager SALARY RANGE

BASE 50%
$134,102
TOTAL 50%
$141,100
Job Level
M02
Job Code
RD14000144
Education/Degree
Bachelor's Degree
Reports To
Director

Six Sigma Quality Program Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Six Sigma Quality Program Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Six Sigma Quality Program Manager

1 Job Family Competencies – Training and Development
Proficiency Level -3
Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Explains the importance and benefits of the training and development process.
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Level 2 Behaviors
(Light Experience)
Prepares instructional materials and programs using proper training methods.
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Level 3 Behaviors
(Moderate Experience)
Designs engaging and media-rich instructional to support training and continued learning and development.
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Level 4 Behaviors
(Extensive Experience)
Oversees the training sessions for employee skill enhancement.
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Level 5 Behaviors
(Mastery)
Keeps abreast of new developments and innovations related to training and development.
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2 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Follows change management processes for various implementation projects.
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Level 2 Behaviors
(Light Experience)
Identifies the client's business processes to support process change management.
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Level 3 Behaviors
(Moderate Experience)
Uses various management approaches to improve customer service and efficiencies.
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Level 4 Behaviors
(Extensive Experience)
Recommends operational and business workflow changes to strengthen the management plan.
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Level 5 Behaviors
(Mastery)
Monitors business trends and emerging technological changes to adopt new processes and improvements.
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3 Six Sigma Quality Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Six Sigma Quality Program Manager
Proficiency Level - 4
5 Competency for - Six Sigma Quality Program Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Six Sigma Quality Program Manager

1 Core Competencies – Knowledge of Organization
Proficiency Level -2
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Lists our organization's critical functions and lines of business.
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Level 2 Behaviors
(Light Experience)
Identifies organization's structures, rules, and networks.
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Level 3 Behaviors
(Moderate Experience)
Participates in developing and updating organizational structures and procedures.
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Level 4 Behaviors
(Extensive Experience)
Monitors our business's key metrics to make sure things are on track.
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Level 5 Behaviors
(Mastery)
Promotes our business's branding internally and externally.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
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Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
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Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the success or failure of the changes implemented.
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Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
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3 Six Sigma Quality Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Six Sigma Quality Program Manager
Proficiency Level - 4
5 Competency for - Six Sigma Quality Program Manager
Proficiency Level - 5

Summary of Six Sigma Quality Program Manager skills and competencies

There are 0 hard skills for Six Sigma Quality Program Manager.
9 general skills for Six Sigma Quality Program Manager, Training and Development, Change Management, KaiZen, etc.
12 soft skills for Six Sigma Quality Program Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Six Sigma Quality Program Manager, he or she needs to be proficient in Knowledge of Organization, be skilled in Business Process Improvement, and be proficient in Budgeting.

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