Skills & Competencies for Total Quality Administrator

Total Quality Administrator job profile

JOB SUMMARY for Total Quality Administrator

Administers the organization's total quality programs and processes.

JOB RESPONSIBILITIES for Total Quality Administrator

Develops data collection processes to produce metrics used in the auditing and analysis of processes. Tracks and measures quality results. Contributes to training and development of teams to guide continuous improvements. Incorporates methodologies such as Six Sigma, Lean, or Kaizen in total quality activities. Typically is certified as Green Belt.

Total Quality Administrator SALARY RANGE

BASE 50%
$100,037
TOTAL 50%
$103,977
Job Level
P03
Job Code
RD14000153
Education/Degree
Bachelor's Degree
Reports To
Manager or Head of a Unit/Department

Total Quality Administrator Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Total Quality Administrator skill and competencie below to view definitions.

10 general skills or competencies (Job family competencies) for Total Quality Administrator

1 Job Family Competencies – Statistical Process Control
Proficiency Level -3
Skill definition-Monitoring and analyzing process conditions to accurately determine process performance and prescribe preventive actions.
Level 1 Behaviors
(General Familiarity)
Lists basic functions and features of statistical process control tools.
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Level 2 Behaviors
(Light Experience)
Tracks and reports key performance measures of statistical process controls.
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Level 3 Behaviors
(Moderate Experience)
Utilizes statistical process control charts to make decisions affecting processing outcomes.
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Level 4 Behaviors
(Extensive Experience)
Trains employees in using statistical process control software to ensure manufacturing.
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Level 5 Behaviors
(Mastery)
Monitors performance through statistical process control methods to improve real-time processes.
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2 Job Family Competencies – Change Management
Proficiency Level -2
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Lists the methodologies and best practices of change management.
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Level 2 Behaviors
(Light Experience)
Supports auditing and reporting related to change management to help resolve transformations and claims.
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Level 3 Behaviors
(Moderate Experience)
Works with the management team to develop change orders or proposals.
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Level 4 Behaviors
(Extensive Experience)
Reviews accounting activities to comply with change management policies.
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Level 5 Behaviors
(Mastery)
Promotes change management to assure maximum operational effectiveness.
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3 Total Quality Administrator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Administrator
Proficiency Level - 4
5 Competency for - Total Quality Administrator
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Total Quality Administrator

1 Core Competencies – Business Process Improvement
Proficiency Level -2
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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2 Core Competencies – Project Management
Proficiency Level -2
Skill definition-Applying specific knowledge, skills, tools, and techniques to manage a project from initial conception to successful completion.
Level 1 Behaviors
(General Familiarity)
Lists examples of how poor communication can impede project success and techniques to rectify this.
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Level 2 Behaviors
(Light Experience)
Gathers the necessary data during project initiation to complete planning and project scope.
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Level 3 Behaviors
(Moderate Experience)
Works with different teams and departments to implement organizational changes that impact the project.
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Level 4 Behaviors
(Extensive Experience)
Trains project team through offline and online courses and reviews both during and after project completion.
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Level 5 Behaviors
(Mastery)
Stays abreast of new technologies, tools, and industry practices that affect project management alternatives.
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3 Total Quality Administrator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Total Quality Administrator
Proficiency Level - 4
5 Competency for - Total Quality Administrator
Proficiency Level - 5

Summary of Total Quality Administrator skills and competencies

There are 0 hard skills for Total Quality Administrator.
10 general skills for Total Quality Administrator, Statistical Process Control, Change Management, KaiZen, etc.
9 soft skills for Total Quality Administrator, Business Process Improvement, Project Management, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Administrator, he or she needs to be proficient in Business Process Improvement, be proficient in Project Management, and be skilled in Attention to Detail.

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