13 general skills or competencies (Job family competencies) for Total Quality Analyst
Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Discusses the models and roles of business data analytics.
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Level 2 Behaviors
(Light Experience)
Collects data from sources to provide data analysis and insights.
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Level 3 Behaviors
(Moderate Experience)
Partners with internal and data engineering teams to fully optimize acquisition data sources.
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Level 4 Behaviors
(Extensive Experience)
Enhances data collection procedures to build analytic systems.
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Level 5 Behaviors
(Mastery)
Develops robust analytics requirements to define algorithms and data sources for stakeholders.
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Skill definition-Examining internal business processes to find opportunities for improvement.
Level 1 Behaviors
(General Familiarity)
Describes the basic principles in business analysis and process modeling.
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Level 2 Behaviors
(Light Experience)
Collects data and necessary information to help in the process analysis initiative.
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Level 3 Behaviors
(Moderate Experience)
Determines improvement opportunities of our organization structure through process analysis.
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Level 4 Behaviors
(Extensive Experience)
Creates actions to address the performance issues of the process analysis performance data.
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Level 5 Behaviors
(Mastery)
Develops advanced process analysis strategies to refine the business intelligence analysis process.
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6 soft skills or competencies (core competencies) for Total Quality Analyst
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
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Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
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Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
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Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
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Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Expedites processes by switching from sequential tasks to simultaneous tasks.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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Summary of Total Quality Analyst skills and competencies
There are 0 hard skills for Total Quality Analyst.
13 general skills for Total Quality Analyst, Data Analytics, Process Analysis, Statistical Process Control, etc.
6 soft skills for Total Quality Analyst, Gathering Information, Business Process Improvement, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Analyst, he or she needs to be proficient in Gathering Information, be proficient in Business Process Improvement, and be proficient in Attention to Detail.