Skills & Competencies for Bakery Manager

JOB SUMMARY for Bakery Manager

Oversees operations and staffing for the bakery department within a grocery store.

JOB RESPONSIBILITIES for Bakery Manager

Manages pastry making and baking, suggests changes to inventory and pricing, and purchases supplies when needed. Monitors quality of goods and service. Responsible for department staff training, assignments, and scheduling.

Bakery Manager SALARY RANGE

BASE 50%
$50,224
TOTAL 50%
$52,135
Job Level
M01
Job Code
SM15000381
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Bakery Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Bakery Manager skill and competencie below to view definitions.

8 hard skills or competencies (industry competencies) for Bakery Manager

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -2
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Describes the significance of following industry codes and the repercussions if ignored.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies risks to food safety and selects necessary preventive actions.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Communicates the importance of accurately labeling nutrition facts, ingredient lists, and allergy declarations to staff.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Directs staff training updates to ensure the inclusion of new food code provisions and guidelines.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Fosters working relationships with FDA agencies, industry stakeholders, and public health organizations.
See 4 More Skill Behaviors
2 Industry Competency – Food Quality Assurance
Proficiency Level -2
Skill definition-Maintaining the desired level of quality during food handling and preparation to prevent defects, ensure safety, and meet customer expectations.
Level 1 Behaviors
(General Familiarity)
Explains the role of industry regulations when designing a quality control plan.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows established sampling plans, testing procedures, and record-keeping guidelines when assessing food quality.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Completes hazard analyses to determine potential food safety risks, including biological, physical, and allergenic.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Conducts training sessions and workshops to educate employees on food quality standards, procedures, and best practices.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes our organization's benchmarks, measures, and approaches for handling food product quality.
See 4 More Skill Behaviors
3 Bakery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Manager
Proficiency Level - 4
5 Competency for - Bakery Manager
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Bakery Manager

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Describes methods used in collecting and analyzing customer satisfaction data.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in creating questions to surveys to identify customer satisfaction levels.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Communicates with customers to establish positive interactions and maintain a high level of satisfaction.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Delivers superior customer service to optimize customer satisfaction scores.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops customer service strategies to attain positive impacts on customer satisfaction.
See 4 More Skill Behaviors
2 Job Family Competencies – Promotion
Proficiency Level -3
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Describes the significance of brand image development to promotion efforts.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents information needed for promotional activities such as product details and features.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Generates reports that outline customers’ interest levels and questions asked at various events.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads market research studies and evaluates findings to understand customer and market opportunities.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates engaging promotions including deals to encourage target market purchases.
See 4 More Skill Behaviors
3 Bakery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Manager
Proficiency Level - 4
5 Competency for - Bakery Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Bakery Manager

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
See 4 More Skill Behaviors
2 Core Competencies – Financial Acumen
Proficiency Level -2
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Describes the differences between bookkeeping and accounting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in designing strategies for overcoming arising financial constraints in our business.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Leads in calculating overhead correctly to support developing pricing strategies.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Establishes a working environment that encourages and fosters fiscal responsibility.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates strategies to reach critical financial goals and business objectives.
See 4 More Skill Behaviors
3 Bakery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Manager
Proficiency Level - 4
5 Competency for - Bakery Manager
Proficiency Level - 5

Summary of Bakery Manager skills and competencies

There are 8 hard skills for Bakery Manager, FDA Food Code Compliance, Food Quality Assurance, Retail Industry, etc.
3 general skills for Bakery Manager, Customer Satisfaction, Promotion, Inventory Management.
11 soft skills for Bakery Manager, Standard Operating Procedures (SOP), Financial Acumen, Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Bakery Manager, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Financial Acumen, and be proficient in Budgeting.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.