Skills & Competencies for Commercial Tire Store Manager

Commercial Tire Store Manager job profile

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JOB SUMMARY for Commercial Tire Store Manager

Plans and directs the day-to-day operations of a commercial tire store/center.

JOB RESPONSIBILITIES for Commercial Tire Store Manager

Develops strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Hires and manages store personnel.

Commercial Tire Store Manager SALARY RANGE

BASE 50%
$96,889
TOTAL 50%
$129,830
Job Level
M02
Job Code
SM15000353
Education/Degree
Bachelor's Degree
Reports To
Top Management

Commercial Tire Store Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Commercial Tire Store Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Commercial Tire Store Manager

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Identifies and explains the characteristics and key features of various retail business models.
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Level 2 Behaviors
(Light Experience)
Identifies and explains major operational issues and considerations.
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Level 3 Behaviors
(Moderate Experience)
Implements promotional activities to communicate the features and benefits of new products.
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Level 4 Behaviors
(Extensive Experience)
Monitors and optimizes retail operations to enhance productivity and cost-effectiveness.
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Level 5 Behaviors
(Mastery)
Explores the historical and future positioning of the organization in light of prevailing retail trends.
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2 Industry Competency – Retail Operations
Proficiency Level -3
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Identifies and cites the different retail departments and communications channels within our organization.
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Level 2 Behaviors
(Light Experience)
Reports operation improvement opportunities to enhance retailer costs and customer experiences.
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Level 3 Behaviors
(Moderate Experience)
Improves customer security and convenience by communicating areas for streamlining payment processing.
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Level 4 Behaviors
(Extensive Experience)
Monitors staff adherence to policies to ensure consistent and efficient delivery of retail operations.
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Level 5 Behaviors
(Mastery)
Establishes our organization's standard operating procedure to ensure efficient retail operations.
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3 Commercial Tire Store Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Store Manager
Proficiency Level - 4
5 Competency for - Commercial Tire Store Manager
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Commercial Tire Store Manager

1 Job Family Competencies – Customer Retention
Proficiency Level -3
Skill definition-Attracting, retaining, and converting customers into loyal buyers to reduce attrition, increase ROI, and acquire new customers.
Level 1 Behaviors
(General Familiarity)
Explains the impacts of customer retention on client success and revenue growth.
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Level 2 Behaviors
(Light Experience)
Follows standard process in identifying and escalating issues to ensure customer retention.
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Level 3 Behaviors
(Moderate Experience)
Executes customer journey mapping to determine customer perspectives and maximize retention rate.
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Level 4 Behaviors
(Extensive Experience)
Evaluates key opportunities to increase customer retention to build customer referrals and loyalty.
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Level 5 Behaviors
(Mastery)
Establishes customer retention metrics to reflect the percentage of retained customers.
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2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Lists the basic techniques used in executing promotion in the marketing sector.
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Level 2 Behaviors
(Light Experience)
Shows potential customers how a product or service works.
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Level 3 Behaviors
(Moderate Experience)
Implements promotional activities in accordance with the set budget.
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Level 4 Behaviors
(Extensive Experience)
Manages various promotional initiatives such as direct marketing and sales promotion.
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Level 5 Behaviors
(Mastery)
Establishes a metric system to evaluate the effectiveness of major promotional efforts.
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3 Commercial Tire Store Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Store Manager
Proficiency Level - 4
5 Competency for - Commercial Tire Store Manager
Proficiency Level - 5

13 soft skills or competencies (core competencies) for Commercial Tire Store Manager

1 Core Competencies – Financial Acumen
Proficiency Level -3
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists and explains the roles of major financial reports.
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Level 2 Behaviors
(Light Experience)
Collects and analyzes financial data to evaluate an organization's financial performance.
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Level 3 Behaviors
(Moderate Experience)
Presents financial reports that contain relevant business performance to financial and non-financial employees.
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Level 4 Behaviors
(Extensive Experience)
Forecasts the financial impact of business decisions to determine our business's financial results.
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Level 5 Behaviors
(Mastery)
Monitors our business's overall performance and adjusts the allocation of finances based on progress against goals.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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3 Commercial Tire Store Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Store Manager
Proficiency Level - 4
5 Competency for - Commercial Tire Store Manager
Proficiency Level - 5

Summary of Commercial Tire Store Manager skills and competencies

There are 5 hard skills for Commercial Tire Store Manager, Retail Industry, Retail Operations, Membership Program, etc.
2 general skills for Commercial Tire Store Manager, Customer Retention, Promotion.
13 soft skills for Commercial Tire Store Manager, Financial Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Commercial Tire Store Manager, he or she needs to be skilled in Financial Acumen, be proficient in Budgeting, and be skilled in Planning and Organizing.

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