Skills & Competencies for Deli Counter Manager

Deli Counter Manager job profile

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JOB SUMMARY for Deli Counter Manager

Oversees operations and staffing for the deli department within a grocery store.

JOB RESPONSIBILITIES for Deli Counter Manager

Manages deli product and merchandise sales functions, suggests changes to inventory and pricing, and purchases supplies when needed. Monitors quality of goods and service. Responsible for department staff training, assignments, and scheduling.

Deli Counter Manager SALARY RANGE

BASE 50%
$51,720
TOTAL 50%
$54,055
Job Level
S01
Job Code
SM15000380
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Deli Counter Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Deli Counter Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Deli Counter Manager

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -2
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Explains how the FDA codes help establish a fair and standard approach to food safety inspections and audits.
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Level 2 Behaviors
(Light Experience)
Records internal audits and inspections to assist in assessing compliance with food safety regulations.
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Level 3 Behaviors
(Moderate Experience)
Helps conduct risk assessments of our facility to determine potential contamination and safety hazards.
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Level 4 Behaviors
(Extensive Experience)
Manages reviews and revision of our policies and procedures to ensure compliance with updated food codes.
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Level 5 Behaviors
(Mastery)
Keeps updated on FDA regulations impacting food preparation standards.
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2 Industry Competency – Food Quality Assurance
Proficiency Level -2
Skill definition-Maintaining the desired level of quality during food handling and preparation to prevent defects, ensure safety, and meet customer expectations.
Level 1 Behaviors
(General Familiarity)
Identifies quality metrics for monitoring essential food data, such as temperature, humidity, and pH levels.
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Level 2 Behaviors
(Light Experience)
Gathers test results from food analyses and inspections to help evaluate food quality, safety, and variations.
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Level 3 Behaviors
(Moderate Experience)
Implements quality control measures to evaluate the quality of food products at various stages of production.
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Level 4 Behaviors
(Extensive Experience)
Directs quality risk analyses to determine threats and critical quality points (CQPs) during food processing.
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Level 5 Behaviors
(Mastery)
Leads the development of systems for documenting and tracking non-conformances to prevent recurrence.
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3 Deli Counter Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Deli Counter Manager
Proficiency Level - 4
5 Competency for - Deli Counter Manager
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Deli Counter Manager

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
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Level 5 Behaviors
(Mastery)
Develops customer service strategies to attain positive impacts on customer satisfaction.
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2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Explains the principles of promotion and its importance to the marketing efforts.
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Level 2 Behaviors
(Light Experience)
Logs schedules for promotions in target accounts.
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Level 3 Behaviors
(Moderate Experience)
Helps senior management in developing promotional plans based on the product or service features.
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Level 4 Behaviors
(Extensive Experience)
Leads the execution of promotional initiatives in accordance with the key metrics.
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Level 5 Behaviors
(Mastery)
Develops effective and innovative strategies for project promotion.
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3 Deli Counter Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Deli Counter Manager
Proficiency Level - 4
5 Competency for - Deli Counter Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Deli Counter Manager

1 Core Competencies – Financial Acumen
Proficiency Level -2
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Identifies basic approaches used to earn profits and increase profitability.
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Level 2 Behaviors
(Light Experience)
Assists in designing strategies for overcoming arising financial constraints in our business.
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Level 3 Behaviors
(Moderate Experience)
Leads in calculating overhead correctly to support developing pricing strategies.
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Level 4 Behaviors
(Extensive Experience)
Establishes a working environment that encourages and fosters fiscal responsibility.
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Level 5 Behaviors
(Mastery)
Designs data-gathering procedures to streamline the collection of financial information within our business.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3 Deli Counter Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Deli Counter Manager
Proficiency Level - 4
5 Competency for - Deli Counter Manager
Proficiency Level - 5

Summary of Deli Counter Manager skills and competencies

There are 8 hard skills for Deli Counter Manager, FDA Food Code Compliance, Food Quality Assurance, Retail Industry, etc.
3 general skills for Deli Counter Manager, Customer Satisfaction, Promotion, Inventory Management.
9 soft skills for Deli Counter Manager, Financial Acumen, Planning and Organizing, Coordination, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Deli Counter Manager, he or she needs to be proficient in Financial Acumen, be proficient in Planning and Organizing, and be proficient in Coordination.

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