8 hard skills or competencies (industry competencies) for Field Auditor
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Identifies and explains the characteristics and key features of various retail business models.
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Level 2 Behaviors
(Light Experience)
Identifies and explains major operational issues and considerations.
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Level 3 Behaviors
(Moderate Experience)
Implements promotional activities to communicate the features and benefits of new products.
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Level 4 Behaviors
(Extensive Experience)
Monitors and optimizes retail operations to enhance productivity and cost-effectiveness.
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Level 5 Behaviors
(Mastery)
Explores the historical and future positioning of the organization in light of prevailing retail trends.
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Skill definition-Assessing and ensuring merchandise adherence to quality standards, organizational policies, customer expectations, and regulatory requirements.
Level 1 Behaviors
(General Familiarity)
Explains the importance of conducting supplier audits to ensure consistent product quality and compliance.
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Level 2 Behaviors
(Light Experience)
Prepares and submits merchandise compliance and quality metrics reports to supervising management.
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Level 3 Behaviors
(Moderate Experience)
Performs regular merchandise inspections to ensure compliance with planograms and display guidelines.
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Level 4 Behaviors
(Extensive Experience)
Oversees compliance audits to assess adherence to merchandise standards and regulatory requirements.
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Level 5 Behaviors
(Mastery)
Develops merchandise compliance program educational curriculums to ensure adherence to regulatory standards.
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3 general skills or competencies (Job family competencies) for Field Auditor
Skill definition-Creating financial statements and reports based on the summary of financial and business transactions.
Level 1 Behaviors
(General Familiarity)
Documents various cost accounting problems along with their relevant solutions.
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Level 2 Behaviors
(Light Experience)
Gathers accounting data and information required to generate various department reports.
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Level 3 Behaviors
(Moderate Experience)
Handles various cost accounting projects to provide increasingly accurate product cost information.
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Level 4 Behaviors
(Extensive Experience)
Ensures that the timing of expenses is accurately planned for within the company's accounting policies.
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Level 5 Behaviors
(Mastery)
Establishes accounting policies to support global activities and leads its implementation.
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Skill definition-Facilitating a comprehensive evaluation of an organization to ensure compliance with external laws, rules, and regulations or internal guidelines.
Level 1 Behaviors
(General Familiarity)
Discusses the purpose of a compliance audit in assessing the effectiveness of a compliance program.
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Level 2 Behaviors
(Light Experience)
Records audit to ensure compliance with documentation guidelines.
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Level 3 Behaviors
(Moderate Experience)
Prepares necessary documents and reports to support the organization’s compliance audit activities.
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Level 4 Behaviors
(Extensive Experience)
Provides solutions and recommendations to resolve control issues identified in the compliance audit.
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Level 5 Behaviors
(Mastery)
Improves processes and eliminates non-compliance to streamline the audit process.
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8 soft skills or competencies (core competencies) for Field Auditor
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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Skill definition-Forecasting business needs and implementing timely corrective actions to satisfy future business demands.
Level 1 Behaviors
(General Familiarity)
Explains how taking corrective action can minimize business risks.
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Level 2 Behaviors
(Light Experience)
Seeks training opportunities to improve one's job performance.
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Level 3 Behaviors
(Moderate Experience)
Prioritizes tasks and clears up any confusion among conflicting priorities.
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Level 4 Behaviors
(Extensive Experience)
Provides prompt and clear responses to team members' questions and concerns.
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Level 5 Behaviors
(Mastery)
Fosters a culture that promotes innovation to encourage others to try and do different things.
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Summary of Field Auditor skills and competencies
There are 8 hard skills for Field Auditor, Retail Industry, Merchandise Quality and Compliance, Retail Operations, etc.
3 general skills for Field Auditor, Accounting, Compliance Audit, Inventory Control.
8 soft skills for Field Auditor, Scheduling, Taking Action, Process Improvement, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Auditor, he or she needs to be proficient in Scheduling, be proficient in Taking Action, and be proficient in Process Improvement.