8 hard skills or competencies (industry competencies) for Field Auditor
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Explains how omnichannel retail provides consistent and convenient shopping experience for customers.
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Level 2 Behaviors
(Light Experience)
Follows the established merchandising guidelines when organizing product displays and storage.
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Level 3 Behaviors
(Moderate Experience)
Conducts regular retail audits to optimize operations, improve performance, and uphold standards.
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Level 4 Behaviors
(Extensive Experience)
Guides and mentors the staff in visual merchandising best practices to maintain consistent and high-quality displays.
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Level 5 Behaviors
(Mastery)
Develops and implements new retail business models to enhance the customer experience and foster brand loyalty.
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Skill definition-Assessing and ensuring merchandise adherence to quality standards, organizational policies, customer expectations, and regulatory requirements.
Level 1 Behaviors
(General Familiarity)
Discusses the risks of not implementing merchandising strategies that comply with relevant regulations.
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Level 2 Behaviors
(Light Experience)
Follows established requirements and procedures when cataloging and labeling products for display.
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Level 3 Behaviors
(Moderate Experience)
Implements merchandise testing and certification programs to meet quality and regulatory standards.
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Level 4 Behaviors
(Extensive Experience)
Guides the compliance team in performing quality control checks to identify and address non-conformance issues.
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Level 5 Behaviors
(Mastery)
Creates and employs risk mitigation plans to minimize merchandise quality and compliance issues.
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3 general skills or competencies (Job family competencies) for Field Auditor
Skill definition-Creating financial statements and reports based on the summary of financial and business transactions.
Level 1 Behaviors
(General Familiarity)
Describes the functions and benefits of accounting systems used within our business financial system.
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Level 2 Behaviors
(Light Experience)
Enters data into the accounting system to produce accurate reports for requesting personnel.
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Level 3 Behaviors
(Moderate Experience)
Audits transactions to ensure alignment with accounting systems and communicate discrepancies to management.
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Level 4 Behaviors
(Extensive Experience)
Directs the day-to-day operations of the corporate's Accounting Department.
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Level 5 Behaviors
(Mastery)
Establishes a monitoring system to evaluate compliance with GAAP and financial regulatory requirements.
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Skill definition-Facilitating a comprehensive evaluation of an organization to ensure compliance with external laws, rules, and regulations or internal guidelines.
Level 1 Behaviors
(General Familiarity)
Describes the importance of compliance audits to the organization.
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Level 2 Behaviors
(Light Experience)
Documents compliance issues that require follow-up or investigation.
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Level 3 Behaviors
(Moderate Experience)
Coordinates elaborate reports of compliance audit to the management to identify weaknesses in the compliance process.
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Level 4 Behaviors
(Extensive Experience)
Evaluates records, reports, practices, and documentation to confirm compliance with regulations and controls.
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Level 5 Behaviors
(Mastery)
Champions the adoption of compliance systems to improve efficiency and effectiveness.
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8 soft skills or competencies (core competencies) for Field Auditor
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Compiles a list of tools used to effectively schedule activities, such as Google Calendar and Canva.
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Level 2 Behaviors
(Light Experience)
Identifies and resolves scheduling conflicts between employees to ensure a smooth workflow.
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Level 3 Behaviors
(Moderate Experience)
Makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with cross-functional teams to align work schedules with project activities.
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Level 5 Behaviors
(Mastery)
Builds integrated database tracking tools for staffing shrinkage patterns to optimize staffing scheduling forecasts.
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Skill definition-Forecasting business needs and implementing timely corrective actions to satisfy future business demands.
Level 1 Behaviors
(General Familiarity)
Describes the importance and benefits of taking strategic actions in the workplace.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles necessary data for the development of strategic action plans.
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Level 3 Behaviors
(Moderate Experience)
Executes strategic plans that support organizational goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Guides the team in improvising strategies to manage business risks effectively.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and technologies to resolve and minimize risks.
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Summary of Field Auditor skills and competencies
There are 8 hard skills for Field Auditor, Retail Industry, Merchandise Quality and Compliance, Retail Operations, etc.
3 general skills for Field Auditor, Accounting, Compliance Audit, Inventory Control.
8 soft skills for Field Auditor, Scheduling, Taking Action, Process Improvement, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Field Auditor, he or she needs to be proficient in Scheduling, be proficient in Taking Action, and be proficient in Process Improvement.