8 hard skills or competencies (industry competencies) for Grocery Store Manager Assistant
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Explains how omnichannel retail provides consistent and convenient shopping experience for customers.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers and compiles data about key competitors for a specific of product.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Deploys inventory management strategies to ensure product availability and minimize disruptions.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads the implementation of omnichannel retailing to ensure seamless and consistent brand experience for customers.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Expands market presence through the strategic utilization of cutting-edge technologies, such as online platforms.
See 4 More Skill Behaviors
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Describes the standards and procedures for creating visually appealing product displays.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Contributes to merchandise stocking and restocking planning, following standard rules and procedures.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Makes necessary adjustments to product pricing and merchandising to maintain profit margins.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Guides and trains retail teams on merchandising techniques and visual presentation strategies.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs and executes merchandise allocation strategies across a wide variety of retail organization types.
See 4 More Skill Behaviors
3 general skills or competencies (Job family competencies) for Grocery Store Manager Assistant
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes interdepartmental collaboration to achieve service level agreements (SLA).
See 4 More Skill Behaviors
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Names different kinds of promotional marketing materials.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Tracks and reports the results of promotional activities.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses interactive materials such as videos, charts, or slideshows to show product features to clients.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees a targeted promotion initiative to an identified set of customers.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the development and launching of multiple marketing promotions.
See 4 More Skill Behaviors
11 soft skills or competencies (core competencies) for Grocery Store Manager Assistant
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in managing financial transactions of an organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Researches market trends and needs to help provide market insights for financial decision-making processes.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reconciles figures during budgeting period and identifies variances that require immediate action.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Pursues various ways to optimize tax strategies to minimize taxes.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Sets organizational priorities by aligning finances with strategic business goals and objectives.
See 4 More Skill Behaviors
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
See 4 More Skill Behaviors
Summary of Grocery Store Manager Assistant skills and competencies
There are 8 hard skills for Grocery Store Manager Assistant, Retail Industry, Merchandising, Merchandise Quality and Compliance, etc.
3 general skills for Grocery Store Manager Assistant, Customer Satisfaction, Promotion, Inventory Management.
11 soft skills for Grocery Store Manager Assistant, Financial Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Grocery Store Manager Assistant, he or she needs to be proficient in Financial Acumen, be proficient in Budgeting, and be proficient in Planning and Organizing.