Skills & Competencies for Produce Manager

Produce Manager job profile

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JOB SUMMARY for Produce Manager

Oversees operations and staffing for the produce department within a grocery store.

JOB RESPONSIBILITIES for Produce Manager

Ensures quality and freshness of all produce, suggests changes to inventory and pricing, and purchases supplies when needed. Monitors quality of goods and service. Responsible for department staff training, assignments, and scheduling.

Produce Manager SALARY RANGE

BASE 50%
$55,091
TOTAL 50%
$58,425
Job Level
S01
Job Code
SM15000377
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Produce Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Produce Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 hard skills or competencies (industry competencies) for Produce Manager

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -1
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Explains the breadth and scope of FDA codes when ensuring the safety of food supply chains.
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Level 2 Behaviors
(Light Experience)
Reports customer complaints to management to help in food quality or safety investigations.
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Level 3 Behaviors
(Moderate Experience)
Implements food safety policies and management systems to help our organization adhere to FDA food codes.
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Level 4 Behaviors
(Extensive Experience)
Recommends food preparation processes and menu items to ensure adherence to food safety regulations.
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Level 5 Behaviors
(Mastery)
Leads the formulation of procedures for managing food safety incidents or outbreaks of food-borne illnesses.
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2 Industry Competency – Food Quality Assurance
Proficiency Level -2
Skill definition-Maintaining the desired level of quality during food handling and preparation to prevent defects, ensure safety, and meet customer expectations.
Level 1 Behaviors
(General Familiarity)
Lists the tools, software, and systems utilized when tracking and maintaining product quality.
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Level 2 Behaviors
(Light Experience)
Selects appropriate process control techniques, such as visual inspections, to monitor critical quality parameters.
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Level 3 Behaviors
(Moderate Experience)
Participates in conducting risk assessments to support the robustness of quality assurance programs.
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Level 4 Behaviors
(Extensive Experience)
Evaluates improvement proposals, analyzes data, and coordinates audits to enhance quality systems.
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Level 5 Behaviors
(Mastery)
Promotes a food safety-aware environment by educating on common hazards and control methods to prevent occurrences.
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3 Produce Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Produce Manager
Proficiency Level - 4
5 Competency for - Produce Manager
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Produce Manager

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Explains the importance of customer satisfaction to a business.
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Level 2 Behaviors
(Light Experience)
Identifies and reports issues promptly to ensure quick resolution and customer satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Negotiates issues directly with the customer to maximize customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Recommends plans to enhance the current process in increasing customer satisfaction efficiencies.
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Level 5 Behaviors
(Mastery)
Fosters maintains effective business-to-customer relationships to meet and exceed customer expectations.
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2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Cites different types of promotional marketing.
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Level 2 Behaviors
(Light Experience)
Compiles analytics of promotional activities to assist in evaluating the effectiveness of campaigns.
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Level 3 Behaviors
(Moderate Experience)
Analyzes reports on promotional activities to assess the effectiveness of initiatives.
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Level 4 Behaviors
(Extensive Experience)
Discusses budgets and contracts, marketing plans, and the selection of advertising media.
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Level 5 Behaviors
(Mastery)
Approves design concepts and marketing strategies for key promotional efforts.
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3 Produce Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Produce Manager
Proficiency Level - 4
5 Competency for - Produce Manager
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Produce Manager

1 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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2 Core Competencies – Coordination
Proficiency Level -2
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Describes the traits and characteristics of a skilled coordinator.
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Level 2 Behaviors
(Light Experience)
Applies time management skills to minimize scheduling conflicts.
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Level 3 Behaviors
(Moderate Experience)
Adjusts priorities and job duties of others according to the changing environment.
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Level 4 Behaviors
(Extensive Experience)
Consults on the obstacles, conflicts, and challenges in achieving a business goal.
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Level 5 Behaviors
(Mastery)
Adapts strategic plans with agility rather than waiting for problems to arise.
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3 Produce Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Produce Manager
Proficiency Level - 4
5 Competency for - Produce Manager
Proficiency Level - 5

Summary of Produce Manager skills and competencies

There are 9 hard skills for Produce Manager, FDA Food Code Compliance, Food Quality Assurance, Retail Industry, etc.
2 general skills for Produce Manager, Customer Satisfaction, Promotion.
8 soft skills for Produce Manager, Planning and Organizing, Coordination, Judgment and Decision Making, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Produce Manager, he or she needs to be proficient in Planning and Organizing, be proficient in Coordination, and be proficient in Judgment and Decision Making.

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